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About

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode * Single-sourcing and content reuse * Simple customization * In-depth analytics and reporting * Readability scores and metrics * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem for multi-language documentation * RTL language support * Audit trail and IP Allowlist * 2FA * MCP server * Multi-site setup Integrations: Zapier, Google Analytics, Google Search Consol

About

Never let onboarding, knowledge silos, or context switching slow you down. Use Swimm to create and edit docs that are coupled with your code, auto-synced, and integrated into your workflow. Swimm's language agnostic editor, paired with its Smart Tokens and Snippet Studio is the foundation for modern documentation. Build great media-rich docs coupled with the code. Swimm's Auto-sync algorithm, helps your documentation stay in sync through refactoring and reorganization. You don't have to worry about changing file names, function names, or your implementation. Swimm will be able to keep up with it. Swimm checks your docs as your code evolves, and notifies you if your changes affect your documentation. Access docs right next to the code they refer to. Stay in your IDE and your flow. When you click on a link, your IDE will open a new tab with the documentation perfectly rendered from Markdown.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation

Audience

Engineering teams looking for a solution to manage their development lifecycle and streamline code-coupled content

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$194/month
3 pricing levels for different needs
Free Version Not Supported
Free Trial Supported

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process. Their support team is great!

Cons

  • If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com

Company Information

Swimm
Israel
swimm.io

Alternatives

Alternatives

CodeTrain

CodeTrain

InferHaven
Moxie Docs

Moxie Docs

Jackalope Digital

Categories

Categories

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Supported
Multi-Format Output Supported
Offline Editing Not Supported
Preview Output Supported
Screenshot Tool Not Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Integrations

Atom Not Supported
Bitbucket Not Supported
DeepL Supported
Drupal Not Supported
Git Not Supported
GitHub Not Supported
GitLab Not Supported
Google Translate Supported
Jenkins Not Supported
Joomla! Not Supported
LiveChat Supported
Mermaid Chart Not Supported
Microsoft Azure Supported
Salesforce Supported
TensorFlow Not Supported
Unity Not Supported
Visual Studio Code Not Supported
YouTube Supported
Zapier Supported
Zendesk Supported

Integrations

Atom Supported
Bitbucket Supported
DeepL Not Supported
Drupal Supported
Git Supported
GitHub Supported
GitLab Supported
Google Translate Not Supported
Jenkins Supported
Joomla! Supported
LiveChat Not Supported
Mermaid Chart Supported
Microsoft Azure Not Supported
Salesforce Not Supported
TensorFlow Supported
Unity Supported
Visual Studio Code Supported
YouTube Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim ClickHelp and update features and information
Claim ClickHelp and update features and information
Claim Swimm and update features and information
Claim Swimm and update features and information