ClickHelp

ClickHelp

5.0 out of 5 stars
ClickHelp Docsie

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ClickHelp:

About

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode * Single-sourcing and content reuse * Simple customization * In-depth analytics and reporting * Readability scores and metrics * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem for multi-language documentation * RTL language support * Audit trail and IP Allowlist * 2FA * MCP server * Multi-site setup Integrations: Zapier, Google Analytics, Google Search Consol
Docsie:

About

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security
ClickHelp:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Docsie:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ClickHelp:

Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation
Docsie:

Audience

Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users
ClickHelp:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Docsie:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ClickHelp:

API

Offers API Not Supported
Docsie:

API

Offers API Supported
ClickHelp:

Screenshots and Videos

Docsie:

Screenshots and Videos

ClickHelp:

Pricing

$194/month
3 pricing levels for different needs
Free Version Not Supported
Free Trial Supported
Docsie:

Pricing

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version Supported
Free Trial Supported
ClickHelp:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Docsie:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ClickHelp:

Pros & Cons from Real Users

Pros

  • ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process. Their support team is great!

Cons

  • If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.
ClickHelp:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Docsie:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ClickHelp:

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com
Docsie:

Company Information

Docsie
Founded: 2018
Canada
www.docsie.io
ClickHelp:

Alternatives

Docsie:

Alternatives

Archbee

Archbee

AiurLabs
5.0 out of 5 stars
ClickHelp:
Docsie:
Document360

Document360

Kovai
4.9 out of 5 stars
ClickHelp:
Document360

Document360

Kovai
4.9 out of 5 stars
Docsie:
Bit.ai

Bit.ai

Bit Tech Labs
ClickHelp:
Docsie:
Shelf

Shelf

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ClickHelp:
Docsie:
Almanac

Almanac

Almanac Labs
ClickHelp:

Categories

Docsie:

Categories

ClickHelp:

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Supported
Multi-Format Output Supported
Offline Editing Not Supported
Preview Output Supported
Screenshot Tool Not Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported
Docsie:

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Not Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Supported
WYSIWIG Editor Supported

Document Generation Features

Batch Processing Not Supported
Collaboration Supported
Digital Signature Not Supported
Interaction Tracking Supported
Multiple Output Formats Supported
Templates Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Not Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
ClickHelp:

Integrations

Zapier Supported
AccessOwl Not Supported
Bitbucket Not Supported
CodePen Not Supported
CodeSandbox Not Supported
Figma Not Supported
Files by Google Not Supported
GitHub Not Supported
GitHub Gist Not Supported
GitLab Not Supported
Google Maps Not Supported
JSFiddle Not Supported
Jotform Not Supported
LiveChat Supported
Miro Not Supported
Okta Not Supported
Swagger Not Supported
YouTube Supported
Zendesk Supported
iorad Not Supported
Docsie:

Integrations

Zapier Supported
AccessOwl Supported
Bitbucket Supported
CodePen Supported
CodeSandbox Supported
Figma Supported
Files by Google Supported
GitHub Supported
GitHub Gist Supported
GitLab Supported
Google Maps Supported
JSFiddle Supported
Jotform Supported
LiveChat Not Supported
Miro Supported
Okta Supported
Swagger Supported
YouTube Not Supported
Zendesk Not Supported
iorad Supported
ClickHelp:
Claim ClickHelp and update features and information
Claim ClickHelp and update features and information
Docsie:
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Claim Docsie and update features and information