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About

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode * Single-sourcing and content reuse * Simple customization * In-depth analytics and reporting * Readability scores and metrics * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem for multi-language documentation * RTL language support * Audit trail and IP Allowlist * 2FA * MCP server * Multi-site setup Integrations: Zapier, Google Analytics, Google Search Consol

About

Contentrain is the first scalable content management platform combining Git and Serverless platforms. Harness the power of Git Architecture and the scalability of Serverless Platforms to streamline content management and collaboration on various digital platforms for developers and content creators. With the GIT version control system, collaboration is streamlined, while the integration of Serverless Platforms ensures real-time updates and scalability. Contentrain is the best solution for Markdown based content rich websites and also serves as a versatile solution for different use cases: - Document-driven web projects - Internal or external API Documentation - API references - Product overviews - Engaging marketing campaign websites - Modern startup landing pages - Jamstack websites - Multi language websites - RFP portals & Knowledge bases - PWA's - E-commerce websites - Blogs & Publishing platforms - Mobile application contents

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation

Audience

Software Developers, Content Creators, Content Editors, Project Managers, Product Managers, Headless CMS Users

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$194/month
3 pricing levels for different needs
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process. Their support team is great!

Cons

  • If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.

Pros & Cons from Real Users

Pros

  • Version Control: Leveraging Git for content management provides robust version control. This allows for tracking changes, rolling back to previous versions, and collaborative editing without overwriting each other's work. Security: Your content is stored in your own repository, which is as secure as the hosting service you use. Scalability: Thanks to Serverless architecture, you can scale your CMS needs according to your traffic demands, making it cost-effective. Developer-Friendly: Being Git-based, developers can easily integrate Contentrain into their workflows. Flexibility: As a headless CMS, Contentrain can push content to any frontend, offering great flexibility.

Cons

  • Dependency on Git: The CMS's performance is tied to the reliability of the Git hosting service used. Lack of Traditional CMS Features: As a headless CMS, it may lack some features that traditional CMS platforms offer like in-built templating.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com

Company Information

Contentrain
Founded: 2021
United States
contentrain.io

Alternatives

Alternatives

Sanity

Sanity

Sanity.io
Writerside

Writerside

JetBrains

Categories

Categories

API Documentation Supported
Headless CMS Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Supported
Multi-Format Output Supported
Offline Editing Not Supported
Preview Output Supported
Screenshot Tool Not Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Integrations

Bing Supported
DeepL Supported
GitHub Not Supported
Google Analytics Supported
Google Translate Supported
LiveChat Supported
Microsoft Azure Supported
OpenAPIHub Supported
Salesforce Supported
YouTube Supported
Zapier Supported
Zendesk Supported

Integrations

Bing Not Supported
DeepL Not Supported
GitHub Supported
Google Analytics Not Supported
Google Translate Not Supported
LiveChat Not Supported
Microsoft Azure Not Supported
OpenAPIHub Not Supported
Salesforce Not Supported
YouTube Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim ClickHelp and update features and information
Claim ClickHelp and update features and information
Claim Contentrain and update features and information
Claim Contentrain and update features and information