Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd
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About

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

About

Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a live chat solution

Audience

Companies searching for a solution to manage their conversational marketing to accelerate revenue growth

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39/per seat/ month
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.

ADD-ON
$18/month
Extra features
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to setup and install. Best for sales, support, and marketplaces. Reliable and robust live chat software that is tailor-made for all business verticals.
  • Easy to use and handle. more Intuitive, Reliable, and Affordable. Best for customer support and sales.
  • The customer service through Click2Magic is pretty good. We have improved our customer base and improved more sales than before. This live chat app saved our time, money, and efforts.
  • It has simple yet productive features. Businesses can know the customers’ behavior and insights into their business. The instant and real-time conversation with visitors brought many customers and improved our sales.

Cons

  • Right now there is nothing to dislike for this particular product I use.
  • This is one of the most reliable and robust live chat apps. It is good to integrate into websites. No cons.
  • As of now, I can't see any issues about this app.
  • This live chat app has no more other issues as of now.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Tvisha Systems Pvt Ltd
India
www.click2magic.com

Company Information

CommVersion
United States
commversion.com

Alternatives

Alternatives

ProProfs Chat

ProProfs Chat

ProProfs
chat4business (c4b)

chat4business (c4b)

chat4business

Categories

Live Chat Supported

Categories

Live Chat Supported
Managed Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Docusign Not Supported
Facebook Messenger Not Supported
Google Analytics Not Supported
LeadTrax Not Supported
Mailchimp Not Supported
Propertybase Not Supported
WhatsApp Not Supported

Integrations

Docusign Supported
Facebook Messenger Supported
Google Analytics Supported
LeadTrax Supported
Mailchimp Supported
Propertybase Supported
WhatsApp Supported
Claim Click2Magic and update features and information
Claim Click2Magic and update features and information
Claim CommVersion and update features and information
Claim CommVersion and update features and information