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About

Cleo Integration Cloud (CIC) award-winning EDI software that enables the best B2B integration, visibility and control. CIC accelerates EDI automation, expedites partner onboarding, and easily tackles EDI issue resolution. Bringing end-to-end integration visibility across EDI, non-EDI, and API integrations enabling you to grow your revenue-generating business processes better and faster. CIC is optimizing thousands of supply chains for logistics providers, manufacturers, and wholesalers. Encompassing seamless ERP integration, WMS integration, TMS integration and more, our cloud-based B2B integration platform transforms costly, complicated processes into truly efficient, agile, and scalable operations. Our ecosystem integration approach offers the best B2B capabilities so you can automate EDI and API transactions, rapidly onboard partners, and gain competitive control.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise and mid-market supply chain companies including logistics, manufacturing, and wholesalers.

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Quote-based
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • There are Many Advantages to say about CIC like Real Time Dashboards, Various Protocol Connectivity Options, Different Format Transformation, Reference Tables for Ease Onboarding, Identifying the Job Failure, Alerts for Unprocessed files, etc. The overall use of the product will be easy as an Admin or Support for this product.

Cons

  • There is no Cons but there are few enhancements required compared to the other EDI products in the market. I hope those will be taken care by Cleo in Future.

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cleo
Founded: 1976
United States
www.cleo.com

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Elevate EDI

Elevate EDI

EDI Support LLC
SEEBURGER BIS

SEEBURGER BIS

SEEBURGER
Kentro

Kentro

Kentro.io

Categories

B2B Gateways Supported
EDI Supported
File Sharing Supported
Integration Supported
Logistics Supported
Manufacturing Supported

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Not Supported
Transportation Management Supported
Warehouse Management Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Not Supported
Workflow Management Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Supported
Web Services Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Supported
Data Sharing Supported
Data Transmission Protocol Integration Supported
Database Management Supported
Encryption Support Supported
Fail-Over / Load Balancing Supported

Manufacturing Features

Accounting Integration Supported
ERP Not Supported
Maintenance Management Not Supported
MES Not Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Not Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Integrations

Acumatica Cloud ERP Supported
FreightPOP Supported
JD Edwards EnterpriseOne Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
SAP ERP Supported
Shopify Supported
Algonomy Supported
Fishbowl Not Supported
Flowspace Not Supported
LoadMaster Supported
Magento Supported
Manhattan S&OP Supported
Microsoft Dynamics SL Not Supported
PostgreSQL Supported
QuickBox Not Supported
Sage 500 Not Supported
Salesforce Agentforce Consumer Goods Supported
Tailor Not Supported

Integrations

Acumatica Cloud ERP Supported
FreightPOP Supported
JD Edwards EnterpriseOne Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
SAP ERP Supported
Shopify Supported
Algonomy Not Supported
Fishbowl Supported
Flowspace Supported
LoadMaster Not Supported
Magento Not Supported
Manhattan S&OP Not Supported
Microsoft Dynamics SL Supported
PostgreSQL Not Supported
QuickBox Supported
Sage 500 Supported
Salesforce Agentforce Consumer Goods Not Supported
Tailor Supported
Claim Cleo Integration Cloud and update features and information
Claim Cleo Integration Cloud and update features and information
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information