Related Products
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About
Clearspeed delivers completely objective fraud alerts, without bias or reliance on prior individual data. Where Clearspeed indicates low risk, you can confidently speed transactions or individuals through your process but where fraud indicators are alerted to, Clearspeed will pinpoint the specific area of the call to focus on during follow up. Whether you are dealing with financial fraud in your call centers or elsewhere, critical security risks, IP theft prevention, hiring, supply chain compliance, or any type of transaction or individual vetting, Clearspeed delivers amazing and objective speed and efficacy. With greater than 50% of resumes reported to be fraudulent, it’s really difficult to know if you have a good match and not knowing leads to bad hiring decisions. Background checks aren’t effective in detecting most resume fraud. By using Clearspeed, you will kickstart an amazing domino effect that will result in better hiring decisions and save you time and money.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a Fraud and Risk Management solution that helps identify potential high-risk responses that are often missed
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClearspeed
Founded: 2016
United States
www.clearspeed.com
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Categories |
Categories |
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
InteractionSync
Not Supported
Verizon Cloud
Not Supported
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
InteractionSync
Supported
Verizon Cloud
Supported
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