Clearlane Risk RegisterClearlane Apps
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Jira Service ManagementAtlassian
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Related Products
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About
Clearlane Risk Register is a risk-management app for Jira Cloud that lets teams record, assess, treat, review and retain evidence for project risks within Jira. Risks can be scored on a 5 × 5 map, with assessments before and after treatment, and templates support ISO 14971, FMEA, ISO 27001, NIS2, CRA and DORA workflows. Treatment decisions and follow-up actions are tracked as Jira work items with owners, statuses and due dates. Review intervals, reminders, signed reviews and a history help teams maintain an auditable record, while PDF evidence files collect assessment and treatment information. The app is built for quality, product-safety, risk and security teams using Jira Cloud, including medical-device organizations and teams working with security and regulatory risk frameworks.
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About
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Quality, risk and security teams at medical device manufacturers, NIS2 entities and ISO 27001 organizations using Jira Cloud.
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Audience
IT Teams within growing companies moving away from using emails for support and instead look to implement a robust IT ticking system to streamline their requests.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Free for up to 10 users.
Free Version
Supported
Free Trial
Supported
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Pricing
$20 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationClearlane Apps
Founded: 2026
France
clearlaneapps.com/risk-register/
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Company InformationAtlassian
Founded: 2002
Australia
www.atlassian.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Supported
Supplier Management
Supported
IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
IT Service Features
Contract Management
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Jira
Supported
Basecamp
Not Supported
Chartio
Not Supported
ChatGPT
Not Supported
Cloudaware
Not Supported
CyCognito
Not Supported
Digitap.ai
Not Supported
FAT FINGER
Not Supported
Getscreen.me
Not Supported
Instabug
Not Supported
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Integrations
Jira
Supported
Basecamp
Supported
Chartio
Supported
ChatGPT
Supported
Cloudaware
Supported
CyCognito
Supported
Digitap.ai
Supported
FAT FINGER
Supported
Getscreen.me
Supported
Instabug
Supported
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