Clearlane Breach & Incident ReportingClearlane Apps
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WebFirstRTI Software
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Related Products
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About
Clearlane Breach & Incident Reporting is a Jira Cloud app for teams managing GDPR personal data breaches and NIS2 or DORA incidents. It provides a qualification workflow that records the event and the time the organization became aware, then calculates applicable reporting deadlines and tracks status in a register. The app prepares notification text for teams to copy into authority forms, records submission dates and references, and maintains an evidence trail with signed decisions and PDF records; the breach register can be exported as CSV. Jira and Jira Service Management work items are supported. The app does not submit notifications to authorities or make the legal assessment, and national authority forms are not included. It runs on Atlassian Forge within the customer's Atlassian site and supports English, French and German.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
DPOs, CISOs and incident response teams at NIS2 entities, financial entities under DORA and any organization that handles GDPR personal data breaches in Jira.
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69/month
$69/month. The app is paid from the first user and billed through Atlassian Marketplace; monthly or annual billing is available. A 30-day free trial is available, and no setup fee is required.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationClearlane Apps
Founded: 2026
France
clearlaneapps.com/nis2/
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
Jira
Not Supported
Jira Service Management
Not Supported
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