ClassOps

ClassOps

Bright Loop Media Ltd
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About

ClassOps is class booking and gym management software for businesses that run capacity limited sessions: gyms and fitness studios, parkour and climbing centres, dance schools, martial arts academies, holiday clubs and community venues. Members book, pay and sign waivers in an app under your gym's own name. Reception handles walk ins, QR check in, payments and alerts for missing waivers or failed payments on one screen. Card payments run through Stripe, including recurring memberships that renew automatically. Each child has their own waiver and health notes, and one parent can book several children in one go. Capacity shows with an automatic waitlist, and reports go down to individual sessions and sites. No per booking fees, and you can export all your data at any time, free. Built and supported in the UK by Bright Loop Media.

About

High Trek POS is an all-in-one reservation, ticketing, point-of-sale, digital waiver, and customer management platform built for attractions and experience-based businesses. Manage online bookings, walk-up sales, group events, memberships, gift cards, waivers, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from one connected system. Our group sales and CRM tools help teams manage inquiries, quotes, reservation holds, payments, automated follow-ups, and complex corporate or private events. Built-in email and SMS communication keeps guests informed and helps convert more inquiries into confirmed reservations. High Trek POS also offers customer self-service tools, centralized reporting, QuickBooks integration, and a single customer database across every sales channel. One platform to simplify operations, improve the guest experience, and grow revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Gyms and fitness studios, parkour and climbing centres, dance schools, martial arts academies, holiday clubs and community venues that run capacity limited classes

Audience

Entertainment, tour operators, and activity Companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

As low as 0.7% of sales.
No Contract, Pay as you go, no setup fees.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • One-stop shop for end users to book online, pay, and complete waiver requirements. An intuitive backend to build new products, check-in guests, book walk-ups, and process payments. Integrates easily with our website, receipt printing hardware, and credit card processing hardware. Excellent customer service!
  • Ability to adjust orders, ease to train staff, and overall flow of the system. The system has combined many services we used to use.
  • 1-stop POS. High Trek handles our transactions locally and online, reservations, waivers and season passes. They receive feedback very well and work to clean up processes and improve both the customer experience and our guest experience all the time.
  • The integrated communication tools and texting features for reservations are terrific! This is an all-in-one solution.
  • It's easy to use. They are constantly improving adding features and updates. They listen to customer feedback and add features based on that feedback.

Cons

  • No repository of backend training videos or quick reference guides.
  • Inventory management isn't ideal. This isn't a deal breaker for us but isn't optimal to do workarounds.
  • It is our goal to only have to use 1 POS for all aspects of our business and HTP is working to improve the functions of their platform for F&B. It does not flow as smoothly as F&B-specific platforms.
  • The design could be improved - they go feature, first.
  • I'd like it to have a report writer instead of loading into excel.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bright Loop Media Ltd
United Kingdom
classops.brightloopmedia.co.uk

Company Information

High Trek POS
Founded: 2017
United States
www.hightrekpos.com

Alternatives

Alternatives

FuseMetrix

FuseMetrix

FuseMetrix Group
aReservation

aReservation

Indexic
aWaiver

aWaiver

Indexic

Categories

Gym Management Supported

Categories

Amusement Park Supported
Event Booking Supported
Reservations Supported
Ticketing Supported
Waiver Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Not Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Not Supported
Website Management Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Not Supported
Third Party Booking Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Not Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Integrations

Fotaflo Not Supported
GoHighLevel Not Supported
QuickBooks Online Not Supported

Integrations

Fotaflo Supported
GoHighLevel Supported
QuickBooks Online Supported
Claim ClassOps and update features and information
Claim ClassOps and update features and information
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