InformaCast

InformaCast

Singlewire Software
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About

Issue warnings and instructions during such events as natural disasters, active shooter situations, evacuations, emergency road closures, pandemics, and terrorist threats. Our user-friendly, one-click messaging interface empowers individuals of all technical abilities to quickly compose a new message or use a pre-written, event-specific template. Automated alerts can be disseminated via the National Weather Service (NWS), Text/SMS notifications, and messaging APIs. Automatically translate and send messages in up to 60 different languages. Administrators can issue alerts anytime, anywhere, while citizens benefit from time-sensitive alerts directly on their mobile devices. Customizable administrative access settings and reliable hosting mean in times of emergency, system security will be your last concern.

About

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides the speed and reach needed to share the right information, with the right people, at the right time. When communication matters most, InformaCast notification software provides the speed and reach to get critical information into the hands of the people who need it. This versatile mass communication system works with mobile and on-premises devices to protect people when emergencies strike.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mass notification software that helps businesses keep their community informed and safe

Audience

Enterprises and companies seeking a solution to manage all their operations and processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • When we first signed up they were using a Whitelabel version of regroup mass notifications. This was not known to us until they switched to a different platform and that's when everything went south.

Cons

  • The new platform they were using was a barebones version of what we once had. It was basically useless. Their support was nonexistent. In fact, you called the support number and got a generic message that would hang up. You couldn't even leave a message. Emails were returned stating the email address did not exist. The sales team lied to us multiple times throughout the process. They were reluctant to let us out until we threatened legal action.

Pros & Cons from Real Users

Pros

  • The best part about InformaCast is it supports modern communication channels like SMS, Push & voice. Their are built in crisis communication templates & workflows.
  • The platform supports multimodal communication , including text, audio, & visual alerts, ensuring that emergency notifications are effectively delivered to a diverse audience.

Cons

  • There is a lack of integration with other emergency systems. The adoption requires getting employees to install separate app.
  • Implementing InformaCast involves a initial setup complexity, requiring coordination with existing infrastructure & ensuring compatibility with various communication systems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

CivicReady
Founded: 2001
United States
www.civicplus.com

Company Information

Singlewire Software
Founded: 2009
United States
www.singlewire.com

Alternatives

Alternatives

Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International
Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
InformaOne

InformaOne

Informa Systems
RapidCast

RapidCast

High Ground Solutions
Honeywell Instant Alert

Honeywell Instant Alert

Honeywell International

Categories

Categories

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Not Supported

Integrations

Active Directory Not Supported
Arreya Not Supported
Cisco Webex Not Supported
CivicPlus 311 CRM System Supported
D4H Not Supported
Ednetics Not Supported
Microsoft Teams Not Supported
Mutalink Not Supported
New Era Not Supported
Rave Collaborate Not Supported
Regroup Mass Notification Not Supported
Rise Vision Not Supported

Integrations

Active Directory Supported
Arreya Supported
Cisco Webex Supported
CivicPlus 311 CRM System Not Supported
D4H Supported
Ednetics Supported
Microsoft Teams Supported
Mutalink Supported
New Era Supported
Rave Collaborate Supported
Regroup Mass Notification Supported
Rise Vision Supported
Claim CivicReady and update features and information
Claim CivicReady and update features and information
Claim InformaCast and update features and information
Claim InformaCast and update features and information