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About

CitizenOne is a secure, cloud-based Case Management and Scheduling platform built for social care organizations, healthcare providers, therapists, psychologists, and consultants. The system combines structured case documentation, client journals, booking management, and workforce scheduling in one unified solution. Whether managing complex care operations or running a private practice, CitizenOne simplifies administration and improves daily workflows. Users can handle clients, appointments, documentation, shift planning, time tracking, and internal communication from a single platform. The system supports compliance with working time regulations and ensures GDPR-compliant data handling. CitizenOne helps organizations and independent professionals reduce administrative workload, increase transparency, and deliver better client outcomes.

About

Our founding principle, “the right resource, the right time, the best price”, is a simple concept. As the industry leader, dotStaff provides unparalleled value with fairness, competition and transparency. The dotStaff vendor management system (VMS) was designed with three fundamental ideas in mind. Our Mobile Case Management solution improves case outcomes by delivering unprecedented value to not only government agencies and commercial organizations, but to the committed and talented field workers and the citizens and clients in need of care. Providing the right information, from intake to close, is critical to improving outcomes, safety and costs. The dotStaff integrated solution was designed to eliminate inefficiencies and provide unmatched value to agencies, patients, caseworkers, service providers and mobile workers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Social care organizations, healthcare providers, therapists, psychologists, consultants and municipalities

Audience

Companies that need a powerful vendor management system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€33/month/user
*Basis Plan
Price: €33 per month
Includes:
- 1 administrator
- 1 user
- 1 department
- Phone support

*Pro Plan
Price: €60 per month
Includes:
- 1 administrator
- 3 users
- 3 departments
- Phone support
- FMK (medication system) integration

*Enterprise Plan
Price: Custom (contact sales)
Designed for larger organizations with tailored requirements
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I brought this solution to two major corporations and both were very pleased with the ease of use, the cost savings and fraud detection and the support staff's great customer service. I also brought the product to the State of Ohio where it replaced a much more expensive solution from CAI and performed very well for the State. They have an extensive cyber security solution that has to be very comforting to government and corporate clients today.

Cons

  • It did not have a strong international solution which can impact some corporations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CitizenOne
Founded: 2012
Denmark
citizenone.eu

Company Information

dotStaff
Founded: 2003
United States
www.dotstaff.com

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Categories

Categories

Vendor Management Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Not Supported
Reporting & Statistics Supported
Scheduling Supported
Volunteer Management Not Supported

Vendor Management Features

Audit Management Supported
Contact Management Not Supported
Customer Database Not Supported
Self Service Portal Not Supported
Supplier Master Data Not Supported
Transaction History Not Supported
Vendor Maintained Profiles Not Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Supported
Vendor Qualification Tracking Supported

Integrations

ChatGPT Supported
Danløn Supported
Google Drive Supported
Microsoft 365 Supported
Microsoft OneDrive Supported
Zapier Supported
Zenegy Supported

Integrations

ChatGPT Not Supported
Danløn Not Supported
Google Drive Not Supported
Microsoft 365 Not Supported
Microsoft OneDrive Not Supported
Zapier Not Supported
Zenegy Not Supported
Claim CitizenOne and update features and information
Claim CitizenOne and update features and information
Claim dotStaff and update features and information
Claim dotStaff and update features and information