CiRROX

CiRROX

Airline Cloud Services
Ink DCS

Ink DCS

Ink Innovation
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About

CiRROX is a leading provider of cloud services for airlines, specializing in facilitating and hosting software for flight operations (opts), flight planning, and maintenance systems at independent data centers in Europe. Our platform interfaces seamlessly with software from other suppliers to provide a comprehensive and integrated solution for our customers. CiRROX distinguishes itself from other cloud platforms by having 10 years of operational aviation experience, which allows us to offer greater agility when atomizing data and integrating aviation solutions. We are proud to serve the diverse needs of flag carriers, low-cost and start-up airlines, as well as midsized airlines, including Airbus, Lauda Air, MistralAir and many more. At CiRROX, we are committed to delivering reliable and efficient services that help airlines operate at their best. For an unsolicited Consultation, contact us Tel: +372 668 244 2 | +49 511 450 318 21

About

Ink DCS is a fully featured Departure Control System for airlines and ground handlers to process passengers from the cloud. It has everything that large Low-Cost and Full-Service Carriers need to run mission-critical operations. Modules include turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS app), Kiosk Check-in and Bag Drop applications. Advanced features such as Interline Through Check-in (IATCI) and Interactive APIS enable complex operations. The comprehensive API allows airlines and other companies to build fully controllable systems on top of our headless platform. The desktop UI is browser-based. The fully integrated Mass and Balance System mirrors data across both DCS and Load Control functions.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Airlines

Audience

Airlines, Airports, Tour Operators, Ground Handlers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 3.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • - Excellent Data protection - Customer Service, you can always reach someone over the phone or get a fast response back. - Airline knowledge combined with Cloud Technology, they understand what kind of permits documents are needed in aviation which makes the communication and work much easier and efficient
  • - Attentive and quick customer service. - Making sure that all of our needs were met and any questions I had were promptly answered. - Specialized knowledge in the aviation field. - Cloud service reflecting airline expertise. The customer care and response from CiRROX was top-notch, and I felt confident in their ability to provide reliable and secure cloud services for my airline. Overall, I would highly recommend CiRROX to any airline looking for a cloud service provider.

Cons

  • So far we could not find any difficulties working with CiRROX.
  • As for pros and cons, I can honestly say that I have no cons to report. CiRROX exceeded my expectations in every way and provided a superior service compared to other cloud service providers I've used in the past.

Pros & Cons from Real Users

Pros

  • The system is easy to use.
  • INK DCS’s ease of use allows us to keep agent training to a minimum. Its functionality aligns well with our operational requirements, making it an effective tool for our daily work.
  • BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.
  • Easy to use check-in system, perfect for the size of our operation.
  • Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

Cons

  • That it is mandatory to fill in: Cabin Doors Closed: Off Block: Actual Departure: We doesn't use that function.
  • The development of customized functions occasionally took longer than anticipated.
  • The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.
  • Set-ups can be a little complicated
  • We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Airline Cloud Services
Estonia
www.cirrox.aero/the-cloud

Company Information

Ink Innovation
Founded: 2011
Spain
innovation.ink

Alternatives

Aeriel

Aeriel

Aeriel Software, s.r.o.

Alternatives

AeroCRS

AeroCRS

Enoyaone
iFly Res

iFly Res

IBS Software Services
skybook

skybook

Bytron Aviation Systems
Radixx Res

Radixx Res

Radixx

Categories

Aviation Supported
Flight Management Supported

Categories

Aviation Features

Accounting / Revenue Management Supported
Aircraft Utilization Supported
Boarding Management Not Supported
Check-in Supported
CRM / Flight History Supported
Employee Management Supported
Flight Crew Scheduling Supported
Flight Scheduling / Dispatch Supported
Fuel Management Supported
Incident Reporting Supported
Inspection Management Supported
Inventory Management Not Supported
Lot Costing / Leasing Management Not Supported
Maintenance Management Supported
Pilot Management Supported
Point of Sale Not Supported
Time Tracking Supported
Website / Online Ticketing Not Supported

Airline Reservation System Features

Charter Reservations Not Supported
CRM Not Supported
Departure Control Supported
Disruption Management Not Supported
Distribution Management Not Supported
Loyalty Program Not Supported
Online Booking Not Supported
Payment Processing Supported
Revenue Management Not Supported
Self Service Portal Not Supported
Third Party Booking Not Supported

Integrations

Amadeus Central Reservations System (CRS) Not Supported

Integrations

Amadeus Central Reservations System (CRS) Supported
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