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About

Integrate all your customer data from any tech stack and get a clear overview of relevant data for each customer, including risk levels, churn rates, and usage trends. Unify your data to get a complete overview of your customers' health and trends. Use Churned's insights to take a proactive approach to fighting churn and identify the actions you should take to prevent customers from churning. AI-based health scores, key churn drivers, and next best actions. Automated alerts when a customer is at risk or an opportunity arises. Easy-to-understand results based on customer segments. Get automated alerts when a customer is at risk or an opportunity arises, and execute the right engagement proactively with customers in poor health. Maximize growth opportunities with the healthiest customers. Boost your business's growth with Churned's automated next-best product offerings and personalized customer contact channels.

About

Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to generate more revenue through their existing customer base

Audience

Companies and businesses in need of a tool to understand how their customers use their products, their health, and their likelihood to renew

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€199 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Churned
Founded: 2019
Netherlands
www.churned.io

Company Information

Reptrics
United States
www.reptrics.com

Alternatives

Alternatives

Surveyed

Surveyed

Spicyfy Ventures
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Customer Success Supported
NPS Supported
Review Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Not Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Chargebee Supported
Exact Supported
Freshdesk Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Stripe Supported
Zendesk Supported
Zoho CRM Supported
Freshsales Not Supported
Help Scout Not Supported
Okta Not Supported
Spiro Not Supported
Teamwork.com Not Supported
Younium Supported

Integrations

Chargebee Supported
Exact Supported
Freshdesk Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Stripe Supported
Zendesk Supported
Zoho CRM Supported
Freshsales Supported
Help Scout Supported
Okta Supported
Spiro Supported
Teamwork.com Supported
Younium Not Supported
Claim Churned and update features and information
Claim Churned and update features and information
Claim Reptrics and update features and information
Claim Reptrics and update features and information