Related Products
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About
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.
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About
Phano is a composite AI for Customer Success and Account Management teams at B2B SaaS companies. It cross-references each account's usage, relationship and support signals every night to surface, ahead of renewal, the accounts at risk of churn and those ready for expansion, with their probable cause and the action to take.
Every diagnostic exposes its evidence, contradictions and blind spots, so teams can trust it before acting. Intelligence is delivered where teams already work: email, Slack, Microsoft Teams, CRM and webhooks, plus API and MCP.
The CSM protects the customer base, the Account Manager grows the accounts, from the same diagnostic.
Self-serve setup, 30-day free trial, then 99 EUR per month.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and enterprises seeking a SaaS platform to manage and retain customers
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Audience
Customer Success and Account Management teams at B2B SaaS companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$399
Free Version
Free Trial
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Pricing
€99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChurn360
Founded: 2020
United Kingdom
churn360.com
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Company InformationPhano
Founded: 2026
France
phano.ai/en
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Aircall
Chargebee
CloudTalk
Freshchat
Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Microsoft Teams
Microsoft Teams Phone
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Integrations
Aircall
Chargebee
CloudTalk
Freshchat
Gmail
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Microsoft Teams
Microsoft Teams Phone
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