Smart Order RefillOSF Digital
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Related Products
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About
Churn Buster is a subscription retention software company that recovers failed payments and prevents cancellations for subscription eCommerce and SaaS businesses. It offers two products that run together or separately.
Dunning coordinates retries with branded email and SMS that ask the customer to update their card, and on platforms where Churn Buster runs the retries, it controls their timing.
Cancel Flows replaces a one click cancel with a short flow that offers a pause, skip, discount, or plan swap, asks why the customer is leaving, and includes a click-to-cancel option for regulated locations.
Churn Buster has handled 50+ million failed payments since 2013, and its retention team has tuned the retry and campaign defaults across 1,000+ accounts. Dunning works with Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and other subscription platforms. Pricing starts at $269/mo, a flat fee by MRR tier, month to month.
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About
For both merchants and customers, the revenue-generating potential of subscription orders is clear. Give shoppers the ability to set up subscription orders and manage them on their terms with Smart Order Refill, our subscription cartridge for Salesforce Commerce Cloud. Smart Order Refill is SiteGenesis and Storefront Reference Architecture (SFRA) compatible and has multiple features that help you focus on attracting new customers and keeping existing ones satisfied by offering them the ability to sign up for subscription orders. It’s the ideal option for recurring purchases, cosmetics, grocery, household items, and benefits both the merchants and the customers. Smart Order Refill is compatible with SFRA, Salesforce Commerce Cloud’s customization model and blueprint for site design. Enable subscription orders on the product page level. The available interval for subscription orders can be customized in business manager.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mid-market and enterprise subscription eCommerce brands and SaaS companies that want to recover failed payments and reduce cancellations.
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Audience
Merchants looking for a solution to allow shoppers and customers to create and manage their subscriptions
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationChurn Buster
Founded: 2013
United States
churnbuster.io
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Company InformationOSF Digital
Founded: 2003
Canada
osf.digital/products/commerce-cloud/smart-order-refill
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Categories |
Categories |
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Subscription Management Features
Cancellation Management
Supported
Discount / Coupon Management
Not Supported
Dunning Management
Supported
Enrollment Management
Not Supported
Product Catalog
Not Supported
Recurring Billing
Not Supported
Revenue Recognition
Not Supported
Revenue Recovery Tools
Supported
Self Service Portal
Not Supported
Subscription Plan Management
Not Supported
Tax Management
Not Supported
Trial Management
Not Supported
Usage Tracking/Analytics
Not Supported
Recurring Billing Features
Customer Portal
Not Supported
Deferred Billing
Not Supported
Discount Management
Not Supported
Dunning Management
Supported
Invoice History
Not Supported
Multi-Currency
Not Supported
Multi-Period Recurring Billing
Not Supported
Payment Processing
Not Supported
Recurring Donations
Not Supported
Subscription Billing
Not Supported
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Subscription Management Features
Cancellation Management
Supported
Discount / Coupon Management
Supported
Dunning Management
Not Supported
Enrollment Management
Not Supported
Product Catalog
Supported
Recurring Billing
Supported
Revenue Recognition
Not Supported
Revenue Recovery Tools
Not Supported
Self Service Portal
Supported
Subscription Plan Management
Supported
Tax Management
Supported
Trial Management
Not Supported
Usage Tracking/Analytics
Supported
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Integrations
Braintree
Supported
Checkout Champ
Supported
Inveterate
Supported
Loop
Supported
Ordergroove
Supported
Recharge
Supported
Recurly
Supported
Rivo
Supported
Salesforce
Not Supported
Salesforce Agentforce Commerce
Not Supported
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Integrations
Braintree
Not Supported
Checkout Champ
Not Supported
Inveterate
Not Supported
Loop
Not Supported
Ordergroove
Not Supported
Recharge
Not Supported
Recurly
Not Supported
Rivo
Not Supported
Salesforce
Supported
Salesforce Agentforce Commerce
Supported
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