PeakCommerce

PeakCommerce

PeakCommerce Inc.
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About

Churn Buster is a subscription retention software company that recovers failed payments and prevents cancellations for subscription eCommerce and SaaS businesses. It offers two products that run together or separately. Dunning coordinates retries with branded email and SMS that ask the customer to update their card, and on platforms where Churn Buster runs the retries, it controls their timing. Cancel Flows replaces a one click cancel with a short flow that offers a pause, skip, discount, or plan swap, asks why the customer is leaving, and includes a click-to-cancel option for regulated locations. Churn Buster has handled 50+ million failed payments since 2013, and its retention team has tuned the retry and campaign defaults across 1,000+ accounts. Dunning works with Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and other subscription platforms. Pricing starts at $269/mo, a flat fee by MRR tier, month to month.

About

PeakCommerce is an API-first B2B commerce platform. Six surfaces — storefronts, self-service portals, CSR portals, partner portals, conversational commerce, and payment pages — run on one API, over whatever system of record you already run: Agentforce Revenue Management, Zuora, Stripe Billing, Maxio, Orb, Metronome. Use the surfaces as shipped, replace any of them with your own front end, or mix both: the API contract does not change. Every order, reorder, upgrade, add-on, renewal, and cancellation executes as an API primitive, so customers, CSRs, partners, and AI agents transact against the same contracts for catalog, pricing, and entitlements. PeakCommerce Inc. Founded 2016. Redwood City, California.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise subscription eCommerce brands and SaaS companies that want to recover failed payments and reduce cancellations.

Audience

B2B teams in software, manufacturing, retail, and distribution running commerce on Agentforce Revenue Management, Zuora, Stripe Billing, or an ERP, who need customer, CSR, and partner buying surfaces without building them in-house.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Version Not Supported
Free Trial Not Supported

Pricing

1499
Please see our website for latest pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Churn Buster
Founded: 2013
United States
churnbuster.io

Company Information

PeakCommerce Inc.
Founded: 2016
Redwood City, CA
www.peakcommerce.com

Alternatives

Alternatives

Butter

Butter

Butter Payments

Categories

Categories

B2B eCommerce Supported
eCommerce Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Supported
Self Service Portal Not Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Not Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Supported
Usage Tracking/Analytics Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Not Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Integrations

Recurly Supported
Stripe Supported
Braintree Supported
Cognito Not Supported
Google Analytics Not Supported
Heap Not Supported
HubSpot CRM Not Supported
HubSpot Sales Hub Not Supported
Intercom Not Supported
Loop Supported
Okta Not Supported
Ordergroove Supported
Ordway Not Supported
Recharge Supported
Rivo Supported
Salesforce Not Supported
Skio Supported
Stripe Billing Not Supported
Zendesk Not Supported
Zuora Not Supported

Integrations

Recurly Supported
Stripe Supported
Braintree Not Supported
Cognito Supported
Google Analytics Supported
Heap Supported
HubSpot CRM Supported
HubSpot Sales Hub Supported
Intercom Supported
Loop Not Supported
Okta Supported
Ordergroove Not Supported
Ordway Supported
Recharge Not Supported
Rivo Not Supported
Salesforce Supported
Skio Not Supported
Stripe Billing Supported
Zendesk Supported
Zuora Supported
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Claim Churn Buster and update features and information
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