Chronika

Chronika

Its Hive, Inc
+
+

Related Products

  • Screencapt
    140 Ratings
    Visit Website
  • Process Street
    1,119 Ratings
    Visit Website
  • Fathom
    7,733 Ratings
    Visit Website
  • ClickLearn
    67 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website
  • MyQ
    197 Ratings
    Visit Website
  • MobiOffice
    15,853 Ratings
    Visit Website
  • ARGOS Identity
    8 Ratings
    Visit Website
  • Foxit Document Workflow APIs
    8 Ratings
    Visit Website
  • Zoho Projects
    1,901 Ratings
    Visit Website

About

Chronika is a screen capture and workflow documentation platform that helps teams turn everyday processes into clear, step-by-step guides. Capture actions on your screen, add explanations and annotations, and create visual documentation that employees, customers, and support teams can follow easily. Chronika helps businesses document workflows, create standard operating procedures, build training materials, and share product or process guides without having to write everything from scratch. Guides can be created from real workflows and updated as processes change, making it easier for teams to keep their documentation accurate and useful.

About

Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads. Zero-download screen recordings & video calls integrated directly with helpdesk software Automatic technical data capture including device info, console logs, network requests AI-powered analysis to identify patterns and solutions Live screen sharing for real-time troubleshooting Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack Video library to search and reuse recordings of common issues Secure sharing with privacy protection (content blurring) Chrome extension for quick browser recording Custom branding options for enterprise users Support ticket integration linking videos directly to customer issues Video editing tools with annotations and trimming capabilities

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Users, organizations, companies, freelancers, technical writers

Audience

Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$20/month
Free Version Supported
Free Trial Not Supported

Pricing

$8/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Its Hive, Inc
Founded: 2014
United States
chronika.io

Company Information

Screendesk
Founded: 2022
United Kingdom
screendesk.io

Alternatives

Alternatives

Loom

Loom

Atlassian
StepVideo

StepVideo

Easital Technologies Ltd
Fast Screen Recorder

Fast Screen Recorder

FastPCTools Software
GOM Cam

GOM Cam

GOM Lab

Categories

Screen Recording Supported

Categories

Remote Support Supported
Screen Recording Supported

Integrations

Freshchat Not Supported
Freshdesk Not Supported
Help Scout Not Supported
Intercom Not Supported
Zendesk Not Supported

Integrations

Freshchat Supported
Freshdesk Supported
Help Scout Supported
Intercom Supported
Zendesk Supported
Claim Chronika and update features and information
Claim Chronika and update features and information
Claim Screendesk and update features and information
Claim Screendesk and update features and information