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About

Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com

About

Menuro is a restaurant ordering and customer-engagement platform for independent restaurants, cafes and quick-service operators. It supports branded iOS and Android ordering apps, a restaurant website with direct online ordering for pickup and delivery, and tools for repeat visits such as loyalty rewards, automated SMS and push campaigns, and review requests. Restaurants can manage menus and incoming orders through a web-based dashboard, with a counter tablet, kitchen display and self-order kiosk among the available in-store options. The platform also includes sales and customer analytics and SEO-oriented restaurant pages. Menuro says it can connect ordering with Square, Toast and Clover POS systems, helping restaurants coordinate online and in-store menus and orders. The service is designed for operators seeking to manage direct ordering and customer communications alongside in-person service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants that want to integrate delivery platforms with their POS

Audience

Independent and quick-service restaurants, cafes and small restaurant groups that want direct online orders, a branded app and more repeat customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

C$49/month
Plans start at C$49 per month, billed monthly, plus a one-time setup fee quoted before commitment. There is no commission on orders; card-processing fees are separate and quoted for the restaurant.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.1 / 5
support 3.1 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update.
  • We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise.
  • Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager.
  • Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners.
  • I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away.

Cons

  • I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website.
  • My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this!
  • Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account.
  • Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration.
  • Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Chowly
Founded: 2015
United States
chowly.com

Company Information

Menuro
Founded: 2024
Canada
menuro.io

Alternatives

Alternatives

Supaorder

Supaorder

Devkart Technologies LLP
dinerr

dinerr

dinerr LLC

Categories

Food Delivery Supported
Integration Supported
Online Ordering Supported
Restaurant POS Supported

Categories

Online Ordering Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Not Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Not Supported
Web Services Not Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Integrations

DoorDash Supported
CaterZen Supported
Caviar Supported
Clover Not Supported
Oracle MICROS POS Supported
Revel Systems Supported
Rezku Point of Sale Supported
Sauce Supported
Shipday Not Supported
SpotOn Supported
Square POS Not Supported
Square Payments Supported
Square Payroll Supported
Square for Restaurants Supported
Square for Retail Supported
Toast Kitchen Display System Supported
Toast POS Supported
Uber Eats Supported
Zuppler Supported
me&u Supported

Integrations

DoorDash Supported
CaterZen Not Supported
Caviar Not Supported
Clover Supported
Oracle MICROS POS Not Supported
Revel Systems Not Supported
Rezku Point of Sale Not Supported
Sauce Not Supported
Shipday Supported
SpotOn Not Supported
Square POS Supported
Square Payments Not Supported
Square Payroll Not Supported
Square for Restaurants Not Supported
Square for Retail Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
Uber Eats Not Supported
Zuppler Not Supported
me&u Not Supported
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