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About

Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com

About

HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. The flagship POS platform is a comprehensive cloud-based restaurant management system tailored to quick-service and fast-casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting, marketing, and loyalty programs. HungerRush provides flexible software to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools they need to grow their business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants that want to integrate delivery platforms with their POS

Audience

Quick-service and fast casual restaurant brands, including pizza and delivery/take-out concepts.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Available upon request
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.1 / 5
support 3.1 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update.
  • We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise.
  • Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager.
  • Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners.
  • I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away.

Cons

  • I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website.
  • My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this!
  • Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account.
  • Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration.
  • Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.

Pros & Cons from Real Users

Pros

  • -Onsite install & training -Easiest POS. -Call 24 hour customer support (USA) -Innovative software.
  • HungerRush has everything you need to manage and market your restaurant. Their platform will get you set up with online ordering, marketing, customer loyalty programs, and overall restaurant management.

Cons

  • Had some difficulty with credit card machine once.
  • So far, there is nothing I have come across that I don't like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Chowly
Founded: 2015
United States
chowly.com

Company Information

HungerRush
Founded: 2003
United States
www.hungerrush.com

Alternatives

Alternatives

Elite EXTRA

Elite EXTRA

Elite EXTRA, an Epicor solution
PDQ POS

PDQ POS

PDQ Signature Systems
Toast POS

Toast POS

Toast, Inc.

Categories

Food Delivery Supported
Integration Supported
Online Ordering Supported
Restaurant POS Supported

Categories

Food Delivery Supported
Gift Card Supported
Menu Supported
Online Ordering Supported
Point of Sale Supported
Restaurant POS Supported

Food Delivery Features

Delivery Tracking Not Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Not Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Not Supported
Inventory Management Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Not Supported
Split Checks Not Supported
Table Management Not Supported
Tips Management Not Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Not Supported
Web Services Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Not Supported
Tips Management Not Supported

Menu Features

Color-Coding / Upselling Tools Supported
Digital Signage / Menu Boards Supported
Kiosk Menus Supported
Menu Design Tools Supported
Menu Item Management Supported
POS Integration Supported
Pre-Made Menu Templates Not Supported
Printed/Paper Menus Not Supported
QR Code Menus Not Supported
Tablet Menus Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Not Supported
Returns Management Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Not Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Supported
Marketing Automation Supported
Menu Management Supported
Online Ordering Supported
Personalization Supported
Promotion Management Supported
SMS Marketing Supported
Social Media Management Not Supported
Website Builder Supported

Integrations

DoorDash Supported
Uber Eats Supported
7shifts Not Supported
Apple Pay Not Supported
Braze Not Supported
CaterZen Supported
Caviar Supported
Checkmate Not Supported
Restaurant365 Not Supported
Revel Systems Supported
Rezku Point of Sale Supported
Sharebite Supported
SpeedLine Pizza POS Supported
SpotOn Supported
Square Payments Supported
Square for Retail Supported
Toast POS Supported
Worldpay Not Supported
Zuppler Supported
me&u Supported

Integrations

DoorDash Supported
Uber Eats Supported
7shifts Supported
Apple Pay Supported
Braze Supported
CaterZen Not Supported
Caviar Not Supported
Checkmate Supported
Restaurant365 Supported
Revel Systems Not Supported
Rezku Point of Sale Not Supported
Sharebite Not Supported
SpeedLine Pizza POS Not Supported
SpotOn Not Supported
Square Payments Not Supported
Square for Retail Not Supported
Toast POS Not Supported
Worldpay Supported
Zuppler Not Supported
me&u Not Supported
Claim Chowly and update features and information
Claim Chowly and update features and information
Claim HungerRush and update features and information
Claim HungerRush and update features and information