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About

Commission-free online ordering, built just for your restaurant. Your brand. Your customers. Your online ordering system. Powered by ChowNow. Running a restaurant is hard. ChowNow makes it easier by offering online ordering tools that help restaurants thrive. Everything we build puts eateries and their customers first. We think local and operate commission-free. Need an ordering system for pickup, delivery, curbside, or dine-in? We’ve got you. Keep pace with the big brands and grow your customer base–all commission-free. Connect directly with new customers to receive orders from an expanding list of the world’s most popular sites and apps. Turn occasional diners into repeat customers with valuable data, marketing expertise, and a large library of marketing tools. Streamlining operations is a snap with our proprietary hardware, software, and industry-leading partnerships. We love hearing from the hardworking people who keep restaurants running.

About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants that want an online ordering system and app custom built for their brand

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The way it allows you to connect directly with the customer by providing you with your own app has to be one of the best things that ChowNow can offer to any restaurant, not only are we in direct contact with customers which helps to provide a better experience and have better feedback, but it also allows you to lower costs by not having to rely on other applications.

Cons

  • There is nothing I dislike about ChowNow, it is easy to use, the support and help they provide is excellent and if there is any problem, they are always there to solve it.

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChowNow
Founded: 2011
United States
chownow.com

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/

Alternatives

Alternatives

OnTime 360

OnTime 360

Vesigo Studios
Tookan

Tookan

JungleWorks

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Integrations

Cartwheel
DoorDash
Foodhub
HubWorks Retail Task Management System
Hubworks
OrderOut
Ordermark
Otter
Shipday
Square POS
Squarespace
Stripe Data Pipeline
Telegram
Uber Eats
Wix
Wolt
WordPress
Zip Forecasting
vGrubs

Integrations

Cartwheel
DoorDash
Foodhub
HubWorks Retail Task Management System
Hubworks
OrderOut
Ordermark
Otter
Shipday
Square POS
Squarespace
Stripe Data Pipeline
Telegram
Uber Eats
Wix
Wolt
WordPress
Zip Forecasting
vGrubs
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