GraceNevotek
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Related Products
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About
You know your guests the best. Get a communication solution suited to your needs within your budget. Don’t pay for features which you don’t need. Your tools must match uniqueness of your business. Find in us a partner who respects your IT strategy and brings a solution which fits your IT environment perfectly. Have your official communication integrated with your systems and enable automatic but personalized messaging. Use your current guest data to build up a stronger long-term relationship. Connect with your guests on their natural channel and find their hidden needs. Gain additional insights. Respond to repeated questions automatically and route guest requests directly to specialist. Let your guests make reservations, payments or orders within your system effortlessly and directly from their favorite messaging channel. Save your staff for spoiling your guests and increase your standards.
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About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Guest messaging platform for hotels
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Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationCheho
Founded: 2021
Czech Republic
cheho.ai/
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Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook Messenger
Not Supported
LINE
Not Supported
Viber
Not Supported
WhatsApp
Not Supported
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Integrations
Facebook Messenger
Supported
LINE
Supported
Viber
Supported
WhatsApp
Supported
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