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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

Boost growth with employee incentives that reward positive Google review mentions, friendly staff competitions & resolving customer feedback. Automate your employee incentives and customer feedback on Google reviews with our 75+ out-of-the-box POS integrations. Put the customer's Google review process on auto-pilot. Elevate your staff competitions by integrating rewards, from competing for more Google review mentions to promoting services, designed for business growth & employee motivation. Establish local customer communities with authentic Google reviews that drive repeat business. Receive insights on your biggest sales drivers that cultivate a network of loyal and local customers. Boost employee engagement by rewarding your frontline staff. Incentivize your team to provide industry-leading service with flexible rewards that boost confidence and raise employee morale. Retain top employees with team performance insights on which employees are providing exceptional customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

Multi-location franchise companies interested in a solution to improve employee-driven growth

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Edge
United States
www.startedge.com

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Goodie

Goodie

Goodie AI
Arcade

Arcade

Arcade Solutions

Categories

Brand Monitoring Supported

Categories

Integrations

Autosoft Not Supported
CDK Global Not Supported
CenterEdge Advantage Not Supported
ClubReady Not Supported
Commerce7 Not Supported
Ecwid Not Supported
Google Cloud Platform Not Supported
Kickserv Not Supported
Meevo Not Supported
Mindbody Not Supported
ShapeNet Not Supported
Shopify Not Supported
Shopmonkey Not Supported
Square POS Not Supported
WooCommerce Not Supported
WorkWave PestPac Not Supported

Integrations

Autosoft Supported
CDK Global Supported
CenterEdge Advantage Supported
ClubReady Supported
Commerce7 Supported
Ecwid Supported
Google Cloud Platform Supported
Kickserv Supported
Meevo Supported
Mindbody Supported
ShapeNet Supported
Shopify Supported
Shopmonkey Supported
Square POS Supported
WooCommerce Supported
WorkWave PestPac Supported
Claim Cheers and update features and information
Claim Cheers and update features and information
Claim Edge and update features and information
Claim Edge and update features and information