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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

Engage and motivate by creating a point system, awarding badges, displaying competitions, assigning quests, and opening a reward store. Win a trophy or receive a participant badge. Reward the highest scorer and fuel the players to outperform. Competing individually as a player is rewarding, playing together as a team is a culture booster. Play against other teams or work against the clock! Award badges for earning points, accomplishing specific goals, or to celebrate long-term engagement and loyalty. Players have profile pages to display their collected badges for a sense of pride as well as bragging rights with their fellow players. Share content, create quizzes and surveys. Simplify onboardings, educate on policies, best practices, or ask for feedback to gain insights. Earn points for completing Quests. Gamify the experience. Redeem awarded points in the reward store. Let players save up for their favorite reward. Add a catalog of rewards and set prices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

Gamification solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Pointagram
Sweden
www.pointagram.com

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Gamifics365

Gamifics365

Inogic Tech
Gamify

Gamify

Intlock
Goodie

Goodie

Goodie AI
UpSkillo

UpSkillo

Opcito

Categories

Brand Monitoring Supported

Categories

Gamification Supported
Sales Gamification Supported

Gamification Features

Badge Management Supported
Collaboration Tools Supported
Contest Management Supported
Feedback Management Supported
For Call Centers Supported
For Developers Supported
For Education Supported
For Onboarding Supported
For Sales Supported
Goal Setting / Tracking Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Supported

Integrations

Axis LMS Not Supported
GetAccept Not Supported
KonnectzIT Not Supported
Quickwork Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
GetAccept Supported
KonnectzIT Supported
Quickwork Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Claim Cheers and update features and information
Claim Cheers and update features and information
Claim Pointagram and update features and information
Claim Pointagram and update features and information