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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

Engage and motivate by creating a point system, awarding badges, displaying competitions, assigning quests, and opening a reward store. Win a trophy or receive a participant badge. Reward the highest scorer and fuel the players to outperform. Competing individually as a player is rewarding, playing together as a team is a culture booster. Play against other teams or work against the clock! Award badges for earning points, accomplishing specific goals, or to celebrate long-term engagement and loyalty. Players have profile pages to display their collected badges for a sense of pride as well as bragging rights with their fellow players. Share content, create quizzes and surveys. Simplify onboardings, educate on policies, best practices, or ask for feedback to gain insights. Earn points for completing Quests. Gamify the experience. Redeem awarded points in the reward store. Let players save up for their favorite reward. Add a catalog of rewards and set prices.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

Gamification solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Pointagram
Sweden
www.pointagram.com

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Gamifics365

Gamifics365

Inogic Tech
Gamify

Gamify

Intlock
UpSkillo

UpSkillo

Opcito

Categories

Categories

Gamification Features

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Integrations

Axis LMS
GetAccept
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier

Integrations

Axis LMS
GetAccept
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier
Claim Cheers and update features and information
Claim Cheers and update features and information
Claim Pointagram and update features and information
Claim Pointagram and update features and information