Firehose

Firehose

Ahrefs
+
+

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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

Firehose is a real-time web monitoring platform that turns changes across the web into a feed users can control. Teams describe what they want to track, and Firehose watches millions of pages for matching brand mentions, industry news, competitor updates, financial events, new product pages, job posts, press releases, and other developments. Stream monitors the wider web and delivers every matching page as it is crawled, while URL Watch checks a known list of pages on a chosen schedule and shows what changed since the previous crawl. Rules can filter by keyword, phrase, title, website, language, topic, page type, source authority, recency, and other criteria, with AND, OR, and NOT combinations for precise results. Matches appear in a live dashboard with no code or installation required, can be delivered directly to connected tools, or streamed into applications through an API and Server-Sent Events.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

Researchers, analysts, and businesses seeking to monitor the web in real time and receive immediate updates when relevant pages or content appear or change

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Ahrefs
Founded: 2010
Singapore
firehose.com

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Categories

Categories

Integrations

Ahrefs

Integrations

Ahrefs
Claim Cheers and update features and information
Claim Cheers and update features and information
Claim Firehose and update features and information
Claim Firehose and update features and information