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About

At Innsoft, we pride ourselves on providing straightforward, value-oriented hotel management software. Check-Inn hotel management software by Innsoft is a flexible, easy-to-use, Windows-based property management system that is trusted by thousands of hotels and motels nationwide. Our in-house, U.S.-based, support experts provide excellent customer service making training and operations quick and efficient. The Service Contract provides technical support during our normal business hours and access to software updates for Check-Inn. A current Service Contract is required for any online travel reservation interfaces including Connect-Inn Channel Manager, Booking Button, and Website services. It is also required for Expedia, Booking.com, or GDS connections. The addition of any other services, hardware, or changes to your Check-Inn service require an active Service Contract. Please contact our Sales department for any questions.

About

Innkeeper's Advantage is an all-in-one hospitality property management system built and priced for boutique inns, bed & breakfasts and vacation cabins. The unique combination of a custom-branded website and our integrated booking engine, Book It Now, gives guests an enhanced booking experience similar to larger hotels. The Website instantly displays availability, price, and rooms at a glance without redirecting the guest to a third-party domain. The solution also provides comprehensive channel management across third-party booking sites and enterprise-level features that include automated email and text messaging, self-check-in capability, yield and rate management, guest management, online coupons, rate plans, mobile booking, PCI-compliant credit card processing, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels and accommodation businesses in need of a solution to manage their hotel bookings

Audience

Innkeeper's Advantage supports the hospitality industry, specifically boutique inns, bed and breakfast, vacation cabins.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$899 one-time payment
Premise software: one-time purchase
Cloud software: monthly or annual payments
Free Version
Free Trial

Pricing

$64.95/month
Pricing is based on the number of rooms. Website design and implementation fees apply
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Reliable, adaptable, affordable, fantastic customer service, integration with other booking sites, lock keycodes, housekeeping management, etc.
  • We started our boutique inn in 2015 and were in search of a reservation system that would be reliable and provide us with the options we needed to make our guests feel confident when booking with us. From the moment we contacted Innkeeper's Advantage we knew we had found a very special company. Their entire staff is very professional and incredibly knowledgeable. The reservation system is well thought out which makes it easy for our employees to learn how to make reservations and tackle any issue that may come up. Since becoming a customer, we have seen Innkeeper's Advantage add numerous upgrades that allow us to use the system to our best advantage. We have a unique inn and have requested a few custom tweaks to make things even easier on our side. Innkeeper's Advantage listened to our requests and came up with something to make it happen.
  • We have had a 6 year working relationship with Innkeeper's Advantage. There are only two of us, so having the reservation software in place has been a life saver. Our customers may book anytime day and night. When they do call in to book, the reservation process is quick and organized. There has never been a time when they have not been available to answer our questions, whether in person or by email. Very professional, which we appreciate daily!
  • Working with Innkeeper's Advantage from the start has been a pleasure. The personal attention they provide makes you feel like you're their only customer - not just 1 in thousands. They listen - they help - they advise - they're direct/real - and the product is reliable and robust. I love the flexibility of the application and by that I mean that starting out, opening a new B&B was overwhelming enough. A reservation system that was overly complex would not have worked. I like that we started with the basics so get going and that there's more functionality that can be added as the comfort and need set in. It's a system that is designed to work with you and how you work. You don't have to change your ways in order to use the system. The pricing of the system is reasonable and appropriate for a high quality system.
  • The price is very reasonable. They provide great customer service and training. When we needed assistance, there was a quick turnaround time for answering questions and addressing issues. The application is user-friendly and has many resources that facilitates navigation and support to the business. The integration with other booking platforms are easy and extremely helpful to manage the calendar, reservations and revenue.

Cons

  • Navigating and implementing some of the features (such as coupons, gift certificates, etc) can be tricky and confusing at times.
  • It is very rare when evaluating a company that you not be able to name something you could suggest that would make your experience better. However, Innkeeper's Advantage is the exception to the rule and we simply cannot come up with any reason not to wholeheartedly endorse them.
  • The only thing I cannot do is send out mass emails to my customers. But I use a separate program for that.
  • It's somewhat limited to which merchant processing systems it works with. The options available are fine and as we didn't have one coming into this, it wasn't a problem to select one of the ones they work with. It might not be the case if you are moving from one system to Innkeeper's Advantage.
  • We have nothing else to add. This is a great service.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Innsoft
Founded: 1991
United States
innsoft.com/hotel-pms-system/

Company Information

Impactiv
Founded: 2006
United States
www.innkeepersadvantage.com

Alternatives

Alternatives

HotelBee

HotelBee

Strowberry Code
Book It Now

Book It Now

Impactiv

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Integrations

Airbnb
Booking.com
Expedia
Hotels.com
Tripadvisor
Vrbo
Agoda
Book It Now
Breezeway
Ctrip
Fortis
Google Ads
KAYAK
Priceline
QuickBooks Online
SynXis
Twilio
eZee Centrix
trivago

Integrations

Airbnb
Booking.com
Expedia
Hotels.com
Tripadvisor
Vrbo
Agoda
Book It Now
Breezeway
Ctrip
Fortis
Google Ads
KAYAK
Priceline
QuickBooks Online
SynXis
Twilio
eZee Centrix
trivago
Claim Check-Inn PMS and update features and information
Claim Check-Inn PMS and update features and information
Claim Innkeeper's Advantage and update features and information
Claim Innkeeper's Advantage and update features and information