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Related Products
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Chatra:
About
Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
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Sentiment:
About
Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
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Chatra:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Sentiment:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Chatra:
Audience
Brands, companies and businesses in need of a tool to talk with visitors on their website
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Sentiment:
Audience
Organizations that want a social customer service messaging platform
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Chatra:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Sentiment:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Chatra:
API
Offers API
Not Supported
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Sentiment:
API
Offers API
Not Supported
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Chatra:
Screenshots and Videos |
Sentiment:
Screenshots and Videos |
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Chatra:
Pricing
$14 per year
Free Version
Supported
Free Trial
Supported
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Sentiment:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Chatra:
Reviews/
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Sentiment:
Reviews/
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Chatra:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Sentiment:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Chatra:
Company InformationChatra
Founded: 2014
United States
chatra.io
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Sentiment:
Company InformationSentiment
Founded: 2014
United Kingdom
www.sentiment.io
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Chatra:
Alternatives |
Sentiment:
Alternatives |
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Sentiment: | |||||
Chatra:
Categories |
Sentiment:
Categories |
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Chatra:
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Sentiment:
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Chatra:
Integrations
Alfa-Track
Supported
Azure Marketplace
Not Supported
CS-Cart Free
Supported
DentalTap
Supported
Desktop.com
Supported
Easyflow
Supported
Feederloop
Supported
Front
Supported
HelpShelf
Supported
Instagram
Not Supported
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Sentiment:
Integrations
Alfa-Track
Not Supported
Azure Marketplace
Supported
CS-Cart Free
Not Supported
DentalTap
Not Supported
Desktop.com
Not Supported
Easyflow
Not Supported
Feederloop
Not Supported
Front
Not Supported
HelpShelf
Not Supported
Instagram
Supported
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Chatra:
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Sentiment:
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