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About

Chatdrill brings live chat software, an AI chatbot trained on your own content, a shared team inbox, automation, and website visitor tracking into one workspace so a small team can answer every customer in seconds, around the clock. It helps teams capture leads, resolve questions faster, automate repetitive conversations, and keep every customer interaction organized in one place. With real-time visitor insights and AI-powered support working together, Chatdrill makes it easier to engage visitors, improve response times, and deliver consistent customer support without needing a large support team.

About

Chat with website visitors using your existing Slack, HipChat or Telegram service. It's time to bring your client communication into your favorite chat app. You can customize pretty much anything you can think of. Multiple team members can join a conversation with visitors and clients. LinkedChat is a live chat service that is truly integrated into Slack, HipChat and Telegram. Yes, it's that simple: you chat with your website visitors from your already existing Slack, HipChat, and Telegram account. LinkedChat only pushes the information that is valuable for you: real inquiries and communication from your visitors. From your side, whatever you type into Slack, HipChat, or Telegram, and as soon as you type it, your visitors will receive it in real-time via the LinkedChat widget on your website. Brand distinction is very important. That's why we've made it possible for you to customize every single aspect of your widget. From colors and text to the images used in the widget itself.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Companies seeking a live chat for Slack, HipChat and Telegram

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Chatdrill is great since it consolidates all of your consumer chats in one location and is really user-friendly. You can keep track of client enquiries and answer without hopping between tools thanks to the intuitive design.
  • Makes daily chats easier to manage, keeps replies organized, and saves time without adding extra effort.
  • Easy-to-use Live Chat with user-friendly and helpful AI-powered customer support. It organizes conversations with customers and makes communication more efficient.
  • ChatDrill is a single platform that brings together live chat, AI assistance and customer chats. Its easy-to-use dashboard makes it easy to manage messages, track visitors and collaborate with team members. Shared inbox, knowledge base and automated responses features help businesses save time and provide faster customer support.
  • ChatDrill is easy and convenient to use with a simple interface for easy navigation. I like how the platform is geared toward making communication practice easier and better organized. The simplicity of the approach can help users save time, stay focused and work on improving their communication skills.

Cons

  • To help everything run more smoothly, a few aspects may use some work. At first, you might need some time to get a feel for all the choices. It would be great if there were more ways to personalise things in the future.
  • Some features could be easier to understand for users.
  • Some of the more advanced features could be easier to set up and more integration options would make the platform all the more useful.
  • Some advanced features may take some time to understand for some new users. Better customization options and in-depth tutorials would make the overall experience even better.
  • There is room for improvement in terms of available features and customization. Some areas of the platform could benefit from more explicit instructions for first-time users. A more flexible and detailed instruction would make the whole experience even better.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatdrill
Founded: 2026
Singapore
chatdrill.com

Company Information

LinkedChat
Founded: 2015
Malaysia
linked.chat

Alternatives

Alternatives

Porchlight

Porchlight

1001 ToolBox
CareColl

CareColl

Intellial Solutions
ChatBot

ChatBot

LiveChat Software

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Slack Supported

Integrations

Slack Not Supported
Claim Chatdrill and update features and information
Claim Chatdrill and update features and information
Claim LinkedChat and update features and information
Claim LinkedChat and update features and information