JIVIQ

JIVIQ

The Stratus Labs
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About

Chatdrill brings live chat software, an AI chatbot trained on your own content, a shared team inbox, automation, and website visitor tracking into one workspace so a small team can answer every customer in seconds, around the clock. It helps teams capture leads, resolve questions faster, automate repetitive conversations, and keep every customer interaction organized in one place. With real-time visitor insights and AI-powered support working together, Chatdrill makes it easier to engage visitors, improve response times, and deliver consistent customer support without needing a large support team.

About

JIVIQ is an AI-powered customer support platform designed for solo founders, startups, and lean B2B teams. It brings customer conversations into one connected workspace through AI-powered website chat, contextual meeting booking, and a shared inbox. The AI chat agent answers customer questions using your website content and business documents. Teams can manage conversations from a shared inbox, maintain customer context, and follow up more effectively. Meeting bookings carry relevant conversation history, helping teams prepare before customer calls. JIVIQ also provides website visitor tracking and multi-workspace management, helping businesses understand visitor activity and organize customer support workflows in one place. With JIVIQ, teams can reduce fragmented communication and deliver more consistent customer support.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Solo founders, startup teams, small businesses, SaaS companies, and lean B2B teams looking to simplify customer support and manage customer conversations.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$9/month
Chat: $9/month or $84/year; Co-Pilot: $19/month or $180/year; Auto-Pilot: $49/month or $470/year. Plans are priced per workspace, which covers one website or domain. Annual plans are prepaid. A 14-day free trial is available, and no credit card is required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • ChatDrill has a clear design and is straightforward to use. The AI chatbot and automation help us answer common enquiries quicker, and the shared inbox keeps all the customer communications organised in one spot. “It’s made us so much faster to respond, and so much easier for us to handle website chats.”
  • Chatdrill is great since it consolidates all of your consumer chats in one location and is really user-friendly. You can keep track of client enquiries and answer without hopping between tools thanks to the intuitive design.
  • Makes daily chats easier to manage, keeps replies organized, and saves time without adding extra effort.
  • Easy-to-use Live Chat with user-friendly and helpful AI-powered customer support. It organizes conversations with customers and makes communication more efficient.
  • ChatDrill is a single platform that brings together live chat, AI assistance and customer chats. Its easy-to-use dashboard makes it easy to manage messages, track visitors and collaborate with team members. Shared inbox, knowledge base and automated responses features help businesses save time and provide faster customer support.

Cons

  • Some of the more powerful AI and automation options could be a little less intuitive at first. I would also want to see more customisation choices for chatbot replies and simpler onboarding for new users.
  • To help everything run more smoothly, a few aspects may use some work. At first, you might need some time to get a feel for all the choices. It would be great if there were more ways to personalise things in the future.
  • Some features could be easier to understand for users.
  • Some of the more advanced features could be easier to set up and more integration options would make the platform all the more useful.
  • Some advanced features may take some time to understand for some new users. Better customization options and in-depth tutorials would make the overall experience even better.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatdrill
Founded: 2026
Singapore
chatdrill.com

Company Information

The Stratus Labs
Founded: 2025
India
jiviq.com

Alternatives

Alternatives

Porchlight

Porchlight

1001 ToolBox
NeverDesk

NeverDesk

Innovism
ChatBot

ChatBot

LiveChat Software
Yapper

Yapper

Yapper Labs

Categories

Live Chat Supported

Categories

Integrations

Model Context Protocol (MCP) Not Supported
Slack Supported

Integrations

Model Context Protocol (MCP) Supported
Slack Not Supported
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