ChatBridgeConcret.io
|
||||||
Related Products
|
||||||
About
ChatBridge is the ultimate Salesforce Chat Translator for organizations supporting customers across borders and languages. By embedding real-time translation directly into the Service Console, it eliminates language barriers, minimizes agent effort, and maintains translation accuracy using enterprise-grade engines.
Teams can support 130+ languages without leaving Salesforce, making ChatBridge ideal for e-commerce, global customer service hubs, domestic multilingual regions, education, and non-profits. With smart features like translation caching, agent-preferred language settings, and native integration, ChatBridge transforms Salesforce into a truly multilingual support platform. If you need reliable chat translation for Salesforce, ChatBridge offers a seamless, scalable solution.
|
About
Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents in a single location can provide support to customers in Russian, Arabic, Portuguese, or 100+ other languages—with ChatLingual seamlessly processing the translation. ChatLingual’s flexible design integrates with your existing systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. Integrations with ChatLingual usually only take hours or days, as opposed to the weeks or months often required by older enterprise platforms.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Customer support teams, Business owners, Support agents, MNCs
|
Audience
Organizations looking for a customer support solution that helps their agents eliminating language barriers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationConcret.io
Founded: 2013
India
www.concret.io
|
Company InformationChatLingual
Founded: 2013
United States
www.chatlingual.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Salesforce
Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
ServiceNow
Tableau
|
Integrations
Salesforce
Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
ServiceNow
Tableau
|
|||||
|
|
|