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About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

ValueText is a multi-channel messaging app for Salesforce. ValueText supports channels like SMS, WhatsApp, Telegram, and more. Easily start texting through SMS or WhatsApp from any records in Salesforce such as contacts, leads, opportunities and even your custom objects. Respond to customers using our Chat Console or Converse Inbox. Manage all the conversations in one place, add custom labels, use dynamic templates, send files and audio messages, schedule texts, set up auto responses, and much more! Want to quickly send or schedule your SMS and WhatsApp messages to many people in bulk? Not a problem, with ValueText you can do it from List Views, Reports or Campaigns. Send custom messages or use templates and bots. Looking to increase your efficiency and save time? You can automatically send SMS and WhatsApp messages in Salesforce through native automation tools (e.g. instantly confirm scheduled appointments, send reminders, special offers, and more!)

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

Salesforce users interested in a platform to easily send and receive SMS and WhatsApp messages in Salesforce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version
Free Trial

Pricing

$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

ValueText
Founded: 2017
India
valuetext.io

Alternatives

Alternatives

SMS Ninja

SMS Ninja

Ksolves India Limited
Message Blink

Message Blink

Sastorm Software LLC

Categories

Categories

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Salesforce
Shopify
Telegram
WooCommerce

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Salesforce
Shopify
Telegram
WooCommerce
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
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Claim ValueText and update features and information