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About

Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.

About

DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Chat Mitra is designed for businesses that already have customer databases or generate daily leads and want to manage communication through WhatsApp. It is commonly used by eCommerce brands, retailers, service providers, and marketing teams for campaigns, automation, and customer engagement.

Audience

Small and medium-sized businesses, local service businesses, e-commerce brands, agencies, sales teams, and customer support teams. Ideal for salons, spas, clinics, dentists, gyms, restaurants, schools, real estate businesses, coaches, professional services, retailers, and businesses that communicate with customers through WhatsApp and social messaging.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Version
Free Trial

Pricing

$29/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.
  • What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.
  • Good software with super simple interface and affordable pricing for small to medium size businesses.

Cons

  • Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.
  • Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.
  • Uploading contacts can be simple and making utility messages should be made easy.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chat Mitra
Founded: 2024
India
chatmitra.com

Company Information

DMly
Founded: 2025
United States
dmly.io

Alternatives

Alternatives

Chakra Chat

Chakra Chat

ChakraHQ

Categories

Categories

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Shopify
WooCommerce

Integrations

WhatsApp
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
Shopify
WooCommerce
Claim Chat Mitra and update features and information
Claim Chat Mitra and update features and information
Claim DMly and update features and information
Claim DMly and update features and information