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About

We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks.

About

Skim through traffic with highlighting by content type, status & source, or use powerful filtering tools to precisely match the messages that matter to you. Examine the URL, status, headers & body of each request or response, with inline explanations & docs from MDN. Dig into message bodies with highlighting & auto formatting for JSON, HTML, JS, hex and others, all using the power of Monaco, the editor from Visual Studio Code. Precisely match requests, jump to them when they appear, and edit anything: the target URL, method, headers or body. Manually respond directly to requests as they arrive, or pass them upstream, and pause & edit the real response on the way back. Step through HTTP traffic request by request, or manually mock endpoints and errors. Create rules to match requests and respond with your own content, to quickly prototype against new endpoints or services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Brands looking for a conversational commerce suite to talk and build relationships with their customers

Audience

Developers looking for a solution for debugging, testing and building with HTTP

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Core features (interception, debugging, manual rewriting for all traffic) are all free.

Advanced features (automated rewriting, import/export, advanced configuration options) require a Pro subscription.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • HTTP Toolkit makes it easy to intercept traffic even in complicated cases, like Docker, Android and command-line/backend software. The UI looks good (much nicer than older alternatives like Fiddler, Burp and Charles) and the UX is clear. I really like that it's all open source so you can see how it works.

Cons

  • Not quite as feature filled as older tools like Fiddler/Burp/Charles, but rapidly improving and it's possible to contribute to help move things forwards.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Charles
Founded: 2019
Germany
www.hello-charles.com

Company Information

HTTP Toolkit
Founded: 2018
Spain
httptoolkit.com

Alternatives

Alternatives

SendSeven

SendSeven

SendSeven GmbH
Fiddler

Fiddler

Progress Software
Ochatbot

Ochatbot

Ometrics

Categories

Categories

Debugging Supported
Network Monitoring Supported
Software Testing Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Social Selling Features

Automated Publishing Not Supported
Compliance Management Not Supported
Content Discovery Not Supported
Content Management Supported
Employee Advocacy Not Supported
Gamification Not Supported
Lead Engagement Supported
Performance Metrics Supported
Pre-Approved Content Library Supported
Single Sign On Supported
Social Media Monitoring Not Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

Android Not Supported
Brave Browser Not Supported
Dialogflow Supported
Docker Not Supported
Electron Not Supported
Facebook Messenger Supported
Google Business Profile Supported
Google Chrome Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Semarchy xDI Not Supported
Shopify Supported
Spryker Supported
WhatsApp Supported
WooCommerce Supported
iMessage Supported

Integrations

Android Supported
Brave Browser Supported
Dialogflow Not Supported
Docker Supported
Electron Supported
Facebook Messenger Not Supported
Google Business Profile Not Supported
Google Chrome Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Semarchy xDI Supported
Shopify Not Supported
Spryker Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
iMessage Not Supported
Claim Charles and update features and information
Claim Charles and update features and information
Claim HTTP Toolkit and update features and information
Claim HTTP Toolkit and update features and information