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About

Charitylog CRM is a cloud-based charity CRM used by over 1000 nonprofit organisations across the UK. It's been designed specifically for charities and nonprofit bodies. It lets you keep everything in one place: cases, contacts, communications, workflows and outcomes. Receive referrals via your website, keep track of volunteers and run reports on everything from outcomes to KPIs. It’s configurable: once we’ve helped you set it up, you’ll have admin control to make changes later. Charitylog CRM is fully independent, UK-based, owned and run. It’s all we do – we're not part of any big corporation. All data is stored securely in the UK, and there's a dedicated in-house support team you can contact for the price of a local call. Our affordable pricing model is not based on user licenses but on income – so volunteers, counsellors and others who may only need to log in occasionally can still use the system. Find out more or request a free demo by calling 01989 763691

About

FirstClass is a purpose-built bequest management tool designed specifically for charities and not-for-profit organizations to manage and optimize gifts left in wills, providing a centralized system to handle the full lifecycle of legacy donations. Originally created by a group of charities nearly three decades ago, it has evolved into a leading solution trusted by over 100 organizations to manage, track, and maximize their bequest income efficiently. It enables users to organize data in a structured and consistent format, creating a single source of truth that includes detailed records of assets such as cash, property, and investments, alongside draft and final estate accounts for complete financial visibility. It helps improve data quality and accuracy, allowing teams to forecast income more reliably and identify opportunities to increase revenue from legacy giving.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Nonprofit, charities, service providers in third sector, local authorities, councils

Audience

Charities and non-profit organizations requiring a tool to manage, track, and maximize income from gifts in wills and legacy donations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Our standard product is priced according to income rather than by numbers of users which gives greater flexibility to non profits using volunteers or counsellors on an irregular basis.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It does everything we need it to, and the customer support desk work as part of the team they are not some random call centre. Friendly people, many of them used to work at charities.

Cons

  • Isn't a fundraising platform. It doesn't use AI but we don't need that.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Charitylog CRM
Founded: 2005
United Kingdom
www.charitylog.co.uk

Company Information

FirstClass
Founded: 1996
United Kingdom
www.firstclass-software.com

Alternatives

Alternatives

Harlequin CRM for Charities

Harlequin CRM for Charities

Harlequin Software
CharityMaster

CharityMaster

Creditech Solutions

Categories

Nonprofit Supported

Categories

Nonprofit Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Integrations

Loqate Supported
Microsoft Outlook Supported
Microsoft Teams Supported
TextAnywhere Supported

Integrations

Loqate Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
TextAnywhere Not Supported
Claim Charitylog CRM and update features and information
Claim Charitylog CRM and update features and information
Claim FirstClass and update features and information
Claim FirstClass and update features and information