Audience

Nonprofit, charities, service providers in third sector, local authorities, councils

About Charitylog CRM

Charitylog CRM is a cloud-based charity CRM used by over 1000 nonprofit organisations across the UK. It's been designed specifically for charities and nonprofit bodies.

It lets you keep everything in one place: cases, contacts, communications, workflows and outcomes. Receive referrals via your website, keep track of volunteers and run reports on everything from outcomes to KPIs.

It’s configurable: once we’ve helped you set it up, you’ll have admin control to make changes later.

Charitylog CRM is fully independent, UK-based, owned and run. It’s all we do – we're not part of any big corporation.

All data is stored securely in the UK, and there's a dedicated in-house support team you can contact for the price of a local call.

Our affordable pricing model is not based on user licenses but on income – so volunteers, counsellors and others who may only need to log in occasionally can still use the system.

Find out more or request a free demo by calling 01989 763691

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Pricing

Pricing Details:
Our standard product is priced according to income rather than by numbers of users which gives greater flexibility to non profits using volunteers or counsellors on an irregular basis.

Integrations

API:
Yes, Charitylog CRM offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews for Charitylog CRM Write a Review

Company Information

Charitylog CRM
Founded: 2005
United Kingdom
www.charitylog.co.uk

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Charitylog CRM Frequently Asked Questions

Q: What kinds of users and organization types does Charitylog CRM work with?
Charitylog CRM works with these users and organization types: Freelance, Nonprofit, Government, and Startup.
Q: What languages does Charitylog CRM support in their product?
Charitylog CRM supports these languages: English.
Q: What kind of support options does Charitylog CRM offer?
Charitylog CRM offers support via phone support and online.
Q: What other applications or services does Charitylog CRM integrate with?
Charitylog CRM integrates with: Loqate, Microsoft Outlook, Microsoft Teams, and TextAnywhere.
Q: Does Charitylog CRM have an API?
Yes, Charitylog CRM has an API.
Q: What type of training does Charitylog CRM provide?
Charitylog CRM provides training in the form of documentation, live online, webinars, in person, and videos.
Q: What pricing for support is available for Charitylog CRM?
Charitylog CRM offers support included with purchase.
Q: What pricing for training is available for Charitylog CRM?
Charitylog CRM offers training included with purchase and additional fee / premium available.

Charitylog CRM Product Features

Nonprofit

Donor Management Supported
Event Management Supported
Member Database Supported
Membership Management Supported
Volunteer Management Supported
Accounting Not Supported
Committee Management Not Supported
Dues Management Not Supported
Fundraising Management Not Supported
Social Media Management Not Supported

Charitylog CRM Verified User Reviews

Write a Review
  • Leanne G.
    Admin
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent software for charities"

    5 out of 5 stars Posted 2025-10-22

    Pros: It does everything we need it to, and the customer support desk work as part of the team they are not some random call centre. Friendly people, many of them used to work at charities.

    Cons: Isn't a fundraising platform. It doesn't use AI but we don't need that.

    Overall: Good no-frills reasonably priced software. Pretty easy to learn and use. You can always arrange extra training or buy additional modules.

    Read More...
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