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About

Simplify the complex world of online fundraising with the CharityEngine all-in-one CRM. Fundraising becomes seamless with our nonprofit CRM The intuitive design helps nonprofits manage their online donations. We make it easy to put up branded online forms with secure, PCI-certified payment processing, create automated donor thank you emails and even set up gift matching. Show your donors you care with the latest in nonprofit CRM technology.

About

Charitylog CRM is a cloud-based charity CRM used by over 1000 nonprofit organisations across the UK. It's been designed specifically for charities and nonprofit bodies. It lets you keep everything in one place: cases, contacts, communications, workflows and outcomes. Receive referrals via your website, keep track of volunteers and run reports on everything from outcomes to KPIs. Itโ€™s configurable: once weโ€™ve helped you set it up, youโ€™ll have admin control to make changes later. Charitylog CRM is fully independent, UK-based, owned and run. Itโ€™s all we do โ€“ we're not part of any big corporation. All data is stored securely in the UK, and there's a dedicated in-house support team you can contact for the price of a local call. Our affordable pricing model is not based on user licenses but on income โ€“ so volunteers, counsellors and others who may only need to log in occasionally can still use the system. Find out more or request a free demo by calling 01989 763691

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Nonprofit and Charitable organizations

Audience

Nonprofit, charities, service providers in third sector, local authorities, councils

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Our standard product is priced according to income rather than by numbers of users which gives greater flexibility to non profits using volunteers or counsellors on an irregular basis.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The software has wide variety of tools in helping NGOs pave their way to their goals. Changes can be easily made and searching for donors is made easier than ever.

Cons

  • Customer service should be improved as customer relationship management have been more important than ever. Especially to retain customers and searching time can be improved.

Pros & Cons from Real Users

Pros

  • It does everything we need it to, and the customer support desk work as part of the team they are not some random call centre. Friendly people, many of them used to work at charities.

Cons

  • Isn't a fundraising platform. It doesn't use AI but we don't need that.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CharityEngine
Founded: 1999
United States
www.charityengine.net

Company Information

Charitylog CRM
Founded: 2005
United Kingdom
www.charitylog.co.uk

Alternatives

Alternatives

Charityproud

Charityproud

Alboddo Technology
CharityMaster

CharityMaster

Creditech Solutions

Categories

Advocacy Supported
Fundraising Supported
Grant Management Supported
Nonprofit Supported
Public Affairs Supported

Categories

Nonprofit Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Supported
In-Kind Donations Supported
Matching Donations Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Not Supported
Grant Management Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Supported

Grant Management Features

Compliance Management Supported
Contract Management Supported
Grant Application Management Supported
Grant Award Tracking Supported
Grant Opportunity Search Not Supported
Self-Registration Not Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Integrations

Microsoft Outlook Supported
360MatchPro Supported
Authorize.Net Supported
Blackbaud Raiser's Edge NXT Supported
Facebook Supported
FedEx Ship Manager Supported
Fiserv Engagement Advantage Supported
Google Analytics Supported
Loqate Not Supported
Microsoft Dynamics SL Supported
Microsoft Excel Supported
Microsoft Power BI Supported
Microsoft Teams Not Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Symantec Asset Management Suite Supported
TextAnywhere Not Supported
Typeform Supported
X (Twitter) Supported

Integrations

Microsoft Outlook Supported
360MatchPro Not Supported
Authorize.Net Not Supported
Blackbaud Raiser's Edge NXT Not Supported
Facebook Not Supported
FedEx Ship Manager Not Supported
Fiserv Engagement Advantage Not Supported
Google Analytics Not Supported
Loqate Supported
Microsoft Dynamics SL Not Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Supported
PayPal Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Symantec Asset Management Suite Not Supported
TextAnywhere Supported
Typeform Not Supported
X (Twitter) Not Supported
Claim CharityEngine and update features and information
Claim CharityEngine and update features and information
Claim Charitylog CRM and update features and information
Claim Charitylog CRM and update features and information