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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

MidMetrics™ brings clarity to chargeback management for enterprises by integrating chargeback prevention, dispute resolution and analytics in a single platform. Monitor and report on all of your chargeback activity in one place. Stop building spreadsheets! Quickly view and respond to all chargebacks and prevention alerts in one place. Eliminate the guesswork! Accurately pinpoint what's driving chargebacks up and monitor and track performance of all merchant accounts. No more logging into multiple portals or waiting for monthly reports! Access real-time chargeback and merchant account reporting. All of the chargeback services, software and support your business needs. Tools and insights for managing chargebacks, protecting merchant accounts and minimizing revenue loss. Automatically pulls in chargeback and alert details from your providers. Stop logging into multiple portals. Consolidates all your chargeback data. Pinpoint and address vulnerabilities that are driving your chargebacks up

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

Merchants and ISOs that need a chargeback management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

MidMetrics
Founded: 2019
United States
www.midmetrics.com

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Supported

Integrations

BigCommerce Supported
Ethoca Not Supported
Gmail Supported
PayPal Supported
Shopify Supported
Stripe Supported
Verifi Not Supported
Wix Supported
WooCommerce Supported
Zendesk Supported

Integrations

BigCommerce Not Supported
Ethoca Supported
Gmail Not Supported
PayPal Not Supported
Shopify Not Supported
Stripe Not Supported
Verifi Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
Claim MidMetrics and update features and information
Claim MidMetrics and update features and information