Related Products
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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About
MidMetrics™ brings clarity to chargeback management for enterprises by integrating chargeback prevention, dispute resolution and analytics in a single platform. Monitor and report on all of your chargeback activity in one place. Stop building spreadsheets! Quickly view and respond to all chargebacks and prevention alerts in one place. Eliminate the guesswork! Accurately pinpoint what's driving chargebacks up and monitor and track performance of all merchant accounts. No more logging into multiple portals or waiting for monthly reports! Access real-time chargeback and merchant account reporting. All of the chargeback services, software and support your business needs. Tools and insights for managing chargebacks, protecting merchant accounts and minimizing revenue loss. Automatically pulls in chargeback and alert details from your providers. Stop logging into multiple portals. Consolidates all your chargeback data. Pinpoint and address vulnerabilities that are driving your chargebacks up
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Audience
Merchants and ISOs that need a chargeback management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Company InformationMidMetrics
Founded: 2019
United States
www.midmetrics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chargeback Management Features
Chargeback Dispute Management
Supported
Chargeback Insurance
Not Supported
Chargeback Prevention
Supported
Chargeback Recovery
Supported
For Banks / Issuers
Not Supported
For Merchants
Supported
For Suppliers / Manufacturers / Distributors
Not Supported
Fraud Detection
Not Supported
Reporting / Analytics
Supported
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Integrations
BigCommerce
Supported
Ethoca
Not Supported
Gmail
Supported
PayPal
Supported
Shopify
Supported
Stripe
Supported
Verifi
Not Supported
Wix
Supported
WooCommerce
Supported
Zendesk
Supported
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Integrations
BigCommerce
Not Supported
Ethoca
Supported
Gmail
Not Supported
PayPal
Not Supported
Shopify
Not Supported
Stripe
Not Supported
Verifi
Supported
Wix
Not Supported
WooCommerce
Not Supported
Zendesk
Not Supported
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