FUGUFUGU Risk
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Related Products
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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About
FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS!
WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT!
FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes.
As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry.
FUGU is a must-have solution for any business that accepts online payments, such as:
1. eCommerce websites - supporting all platforms (including the Shopify app)
2. Payment getaways
3. SaaS
4. Investments companies \ exchanges
5. Gaming\Casino
6. Banks, creditcards, etc
7. Chargebcks guarante
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Audience
eCommerce, SaaS, Casino, Investments, Exchanges, Gaming
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Pricing
$99
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.
Chargeback liability - starting at 0.0025\transaction KYC - Individual pricing per client's needs
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Company InformationFUGU Risk
Founded: 2018
Israel
bit.ly/39DMjF0
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Categories |
Categories |
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Chargeback Management Features
Chargeback Dispute Management
Supported
Chargeback Insurance
Supported
Chargeback Prevention
Supported
Chargeback Recovery
Supported
For Banks / Issuers
Supported
For Merchants
Supported
For Suppliers / Manufacturers / Distributors
Supported
Fraud Detection
Supported
Reporting / Analytics
Supported
Fraud Detection Features
Access Security Management
Supported
Check Fraud Monitoring
Supported
Custom Fraud Parameters
Supported
For Banking
Supported
For Crypto
Supported
For eCommerce
Supported
For Insurance Industry
Supported
Internal Fraud Monitoring
Supported
Investigator Notes
Supported
Pattern Recognition
Supported
Transaction Approval
Supported
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Integrations
BigCommerce
Supported
Gmail
Supported
Shopify
Supported
Wix
Supported
WooCommerce
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Intercom
Not Supported
LivePerson
Not Supported
LoanPro
Not Supported
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Integrations
BigCommerce
Supported
Gmail
Supported
Shopify
Supported
Wix
Supported
WooCommerce
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Intercom
Supported
LivePerson
Supported
LoanPro
Supported
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