Related Products
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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About
Ethoca is working with merchants and card issuers around the world to deliver a new range of in-depth purchase details to consumers when and where they need it most. Not only does this create an exceptional customer experience, it also stops friendly fraud and drives digital transformation. But that's just the start! When fraud strikes, recover your losses with ease. They cost time and money. Let's blow them away. Don't mistake customers for criminals — it hurts your bottom line! Your logo is a symbol of everything your business stands for, and a clear visual cue your customers recognize and trust – but that’s not all. Thanks to collaborations with leading financial institutions, we’ve transformed your logo into a powerful tool that gives consumers clarity around what they bought and who they bought it from. The goal? Eliminate transaction confusion, reduce chargebacks, extend brand presence, and elevate the customer experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Audience
Enterprises looking for a financial fraud detection software solution to prevent security threats and fraud
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Company InformationEthoca
Founded: 2005
Canada
www.ethoca.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amiko
Not Supported
BigCommerce
Supported
BlueSnap
Not Supported
CelerisPay
Not Supported
Chargeback Gurus
Not Supported
Chargebackhit
Not Supported
Merchanto
Not Supported
MidMetrics
Not Supported
Midigator
Not Supported
NOTO 360
Not Supported
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Integrations
Amiko
Supported
BigCommerce
Not Supported
BlueSnap
Supported
CelerisPay
Supported
Chargeback Gurus
Supported
Chargebackhit
Supported
Merchanto
Supported
MidMetrics
Supported
Midigator
Supported
NOTO 360
Supported
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