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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

Ethoca is working with merchants and card issuers around the world to deliver a new range of in-depth purchase details to consumers when and where they need it most. Not only does this create an exceptional customer experience, it also stops friendly fraud and drives digital transformation. But that's just the start! When fraud strikes, recover your losses with ease. They cost time and money. Let's blow them away. Don't mistake customers for criminals — it hurts your bottom line! Your logo is a symbol of everything your business stands for, and a clear visual cue your customers recognize and trust – but that’s not all. Thanks to collaborations with leading financial institutions, we’ve transformed your logo into a powerful tool that gives consumers clarity around what they bought and who they bought it from. The goal? Eliminate transaction confusion, reduce chargebacks, extend brand presence, and elevate the customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

Enterprises looking for a financial fraud detection software solution to prevent security threats and fraud

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

Ethoca
Founded: 2005
Canada
www.ethoca.com

Alternatives

Alternatives

Tapix

Tapix

Tapix by Dateio

Categories

Categories

Integrations

Amiko Not Supported
BigCommerce Supported
BlueSnap Not Supported
CelerisPay Not Supported
Chargeback Gurus Not Supported
Chargebackhit Not Supported
Merchanto Not Supported
MidMetrics Not Supported
Midigator Not Supported
NOTO 360 Not Supported
PAYARC Not Supported
PayPal Supported
Quavo Not Supported
Shieldify Not Supported
Shopify Supported
Stripe Supported
Verdivo Not Supported
Wix Supported
WooCommerce Supported

Integrations

Amiko Supported
BigCommerce Not Supported
BlueSnap Supported
CelerisPay Supported
Chargeback Gurus Supported
Chargebackhit Supported
Merchanto Supported
MidMetrics Supported
Midigator Supported
NOTO 360 Supported
PAYARC Supported
PayPal Not Supported
Quavo Supported
Shieldify Supported
Shopify Not Supported
Stripe Not Supported
Verdivo Supported
Wix Not Supported
WooCommerce Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
Claim Ethoca and update features and information
Claim Ethoca and update features and information