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About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.

About

Transaction Cloud is the most efficient platform for Payments, SalesTax/VAT/GST compliance (collection, filing), Subscription Management, Recurring Billing, Invoicing and Fraud Detection. It is used by companies around the world to simplify their payment, tax, accounting and risk management process. Transaction Cloud uses its innovative Singularity Integration architecture which saves 50% of resources and time required for integration. Moreover, the points of failure and maintenance cost over the long run are significantly reduced resulting in a reliable, resilient, and efficient system. Their pay as you go pricing is the most competitive in the industry. Their support for multiple currencies, major credit cards, wallet payments (ApplePay, GooglePay, PayPal) and fast interface results in high conversion rates. In conclusion, Transaction Cloud is a strong, customer focused, transparent, reliable and secure platform made exclusively for selling SaaS and digital products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster

Audience

SaaS and Software companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Free Version Not Supported
Free Trial Supported

Pricing

Free
No setup fee, Pay as you go pricing based on number of transactions. Most competitive pricing in the industry.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.

Pros & Cons from Real Users

Pros

  • Easy integration, good and quick tech support, low competitive fees, multiple payment methods, ease of worldwide taxation, transparent prices.
  • - many payment methods including GooglePay and Apple Pay - tax compliant - simple integration - multiple currencies - weekly payouts - fast support
  • Especially made for SaaS and digital products. Quick integration possible due to their innovative Singularity integration architecture. Sales Tax, VAT, GST support globally. Accepts almost 30 major currencies. Accepts credit/debit cards, Apple Pay, Google Pay, PayPal. Transparent and very cost effective.
  • Integration was a piece of cake as there were no web hooks to configure. With a simple plugin code on pricing page, api call in customers account page and configuration of products on Transaction Cloud's app, we were ready for testing. Testing was quick and easy, we followed the blueprints provided by Transaction Cloud's tech support team and we were ready to go live within a week. They being a smaller company as compared to others can afford to give a better price and they are also highly customer focused as compared to bigger companies.

Cons

  • Everything works like expected, no issues detected after 10 months of usage.
  • - there are no major disadvantages. The company works fine.
  • Only works for SaaS and digital products. It doesn't with products that are physically shipped to customers.
  • The conversion rate with their hosted payment page was higher than the other option I was using but I wish it was configurable with regards to color as I think that would increase the conversion rate even more. The Transaction Cloud platform is especially developed for selling SaaS and digital products. It doesn't support any tangible products that are shipped to customers.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com

Company Information

Transaction Cloud
Founded: 2020
United States
transaction.cloud

Alternatives

Alternatives

Subscription DNA

Subscription DNA

Subscription DNA, LLC.
Nue

Nue

Nue.io
Butter

Butter

Butter Payments

Categories

Categories

Recurring Billing Supported
SaaS Billing Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Supported
Recommendation Engine Not Supported
Yield Management Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Integrations

Google Analytics Supported
PayPal Supported
Aritic PinPoint Supported
Braintree Supported
Chargeback Supported
Churn360 Supported
Formstack Supported
Freshsuccess Supported
IPQS Device Fingerprinting Supported
Kleene Supported
Pipedream Supported
QuickBooks Online Advanced Supported
Reptrics Supported
Singer Supported
Style Intelligence Supported
Swipe Again Supported
Teamstack Supported
Truto Supported
Vitally Supported
re:cap Supported

Integrations

Google Analytics Supported
PayPal Supported
Aritic PinPoint Not Supported
Braintree Not Supported
Chargeback Not Supported
Churn360 Not Supported
Formstack Not Supported
Freshsuccess Not Supported
IPQS Device Fingerprinting Not Supported
Kleene Not Supported
Pipedream Not Supported
QuickBooks Online Advanced Not Supported
Reptrics Not Supported
Singer Not Supported
Style Intelligence Not Supported
Swipe Again Not Supported
Teamstack Not Supported
Truto Not Supported
Vitally Not Supported
re:cap Not Supported
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Claim Transaction Cloud and update features and information
Claim Transaction Cloud and update features and information