Chargebee

Chargebee

5.0 out of 5 stars
Paddle

Paddle

Paddle Payments
4.5 out of 5 stars
Chargebee Paddle

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Chargebee:

About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.
Paddle:

About

Paddle is a subscription commerce and billing platform for Software and SaaS companies. It’s more difficult than ever to keep up with customer demands, to find new international growth opportunities, and to manage your internal resources effectively. With Paddle, you spend less time on fixing internal roadblocks and can focus on scaling your business. Paddle provides a full suite of tools from optimized checkout to sell your software, to recurring billing, fraud detection, manual invoicing, sales taxes, global currencies, customer support, analytics and much more, all in one platform. Choose how you want to sell, Paddle supports every type of sales motion. Optimize your checkout for conversions, scale your sales-assisted invoicing to more business accounts, and add subscription billing
Chargebee:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Paddle:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Chargebee:

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster
Paddle:

Audience

Companies looking for an advanced Billing and Invoicing solution
Chargebee:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Paddle:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Chargebee:

API

Offers API Supported
Paddle:

API

Offers API Not Supported
Chargebee:

Screenshots and Videos

Paddle:

Screenshots and Videos

Chargebee:

Pricing

$299/month
Free Version Not Supported
Free Trial Supported
Paddle:

Pricing

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version Supported
Free Trial Not Supported
Chargebee:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5
Paddle:

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
Chargebee:

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.
Paddle:

Pros & Cons from Real Users

Pros

  • Paddle is All-in-One solution. It unifies subscription payment and billing management. It enables us to grow in market seamlessly. Helps in handling accounts merchant currency tax compliance and more. With a few clicks we can go global. Easily customisable. It can create any billing cycle like seat based, uses based, credit based. It automatically handles VAT and sales tax. Saves a lot of time.
  • Super easy to use and I've used it when purchasing several different products before and was very straight forward and simple.

Cons

  • Very supportive and responsive customer support team. No cons.
  • Not sure if there are any cons from my standpoint.
Chargebee:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Paddle:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Chargebee:

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com
Paddle:

Company Information

Paddle Payments
Founded: 2011
United Kingdom
paddle.com
Chargebee:

Alternatives

Paddle:

Alternatives

Chargebee:
Stripe

Stripe

4.1 out of 5 stars
Paddle:
Pelcro

Pelcro

Pelcro Inc
Chargebee:
Nue

Nue

Nue.io
Paddle:
Chargebee

Chargebee

5.0 out of 5 stars
Chargebee:
Maxio

Maxio

4.0 out of 5 stars
Paddle:
BlueSnap

BlueSnap

5.0 out of 5 stars
Chargebee:
Paddle:
Chargebee:

Categories

Paddle:

Categories

B2B Payment Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
SaaS Billing Supported
Sales Tax Supported
Tax Compliance Supported
Chargebee:

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Supported
Recommendation Engine Not Supported
Yield Management Not Supported
Paddle:

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Not Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Not Supported
Tax Filing Not Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Not Supported
Chargebee:

Integrations

10Duke Supported
ChartMogul Supported
Churnkey Supported
Commenda Supported
Desktop.com Supported
Finsi Supported
FirstPromoter Supported
HockeyStack Supported
Integry Supported
KonnectzIT Supported
MRR.io Supported
ParityDeals Supported
Raaft Supported
Referly Supported
Stackreaction Supported
Supaboard Supported
Swipe Again Supported
Workers by Delos Supported
re:cap Supported
Paddle:

Integrations

10Duke Supported
ChartMogul Supported
Churnkey Supported
Commenda Supported
Desktop.com Supported
Finsi Supported
FirstPromoter Supported
HockeyStack Supported
Integry Supported
KonnectzIT Supported
MRR.io Supported
ParityDeals Supported
Raaft Supported
Referly Supported
Stackreaction Supported
Supaboard Supported
Swipe Again Supported
Workers by Delos Supported
re:cap Supported
Chargebee:
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Paddle:
Claim Paddle and update features and information
Claim Paddle and update features and information