Chargebee vs. OneBill Comparison


Chargebee	OneBill	+	+
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About Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.	About OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster	Audience Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299/month Free Version Not Supported Free Trial Supported	Pricing $1500.00 Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify. Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features. Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support. Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome. Cons Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting. There are not many cons if any. Chargebee has competitors but none have the features Chargebee has. Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company. There aren't any I can think of. It's great to use.	Pros & Cons from Real Users Pros We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required. We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us. VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations. We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately. We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing. Cons Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement. Setting up complex commissioning incentives for sales agents takes a bit of time. Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want. OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated. We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Chargebee Founded: 2011 United States www.chargebee.com	Company Information OneBill Founded: 2009 United States www.onebillsoftware.com
Alternatives Recurly	Alternatives Pelcro Pelcro Inc
Stripe	Datagate Telecom Billing Datagate Innovation
Nue Nue.io	IntegriBill Sandy Beaches Software
Maxio	BlueSnap
Zuora View All	BillingPlatform View All
Categories AR Automation Supported B2B Payment Supported Billing and Invoicing Supported Failed Payment Recovery Supported Membership Management Supported Merchants of Record Supported Payment Processing Supported Recurring Billing Supported Revenue Management Supported Revenue Recognition Supported SaaS Billing Supported Subscription Analytics Supported Subscription Management Supported Usage-Based Billing Supported	Categories Billing and Invoicing Supported Billing and Provisioning Supported Commission Supported CPQ Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported Membership Management Supported Order Management Supported Order-to-Cash Supported Payment Processing Supported Quote-to-Cash Supported Recurring Billing Supported Revenue Management Supported SaaS Billing Supported Subscription Management Supported Usage-Based Billing Supported
Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Membership Management Features Application Management Not Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Supported Member Types Not Supported Membership Database Not Supported Nonprofit Membership Supported Payment Processing Supported Website Management Not Supported Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Revenue Management Features Competitor Analysis Not Supported Dynamic Pricing Supported For Airlines Not Supported For Hospitality Industry Not Supported Forecasting Not Supported Inventory Control Not Supported Price Optimization Supported Recommendation Engine Not Supported Yield Management Not Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported	Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Supported Tax Calculator Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Not Supported Payment Processing Supported Website Management Supported Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Not Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Revenue Management Features Competitor Analysis Not Supported Dynamic Pricing Supported For Airlines Not Supported For Hospitality Industry Supported Forecasting Not Supported Inventory Control Supported Price Optimization Supported Recommendation Engine Supported Yield Management Not Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported Show More Features Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported CPQ Features 2D Drawing Not Supported 3D Modeling Not Supported Approval Workflow Supported eCommerce Supported Guided Selling Not Supported Product Configurator Supported Proposal Generation Supported Quotes / Estimates Supported Renewal Management Supported Self Service Portal Supported Commission Features Affiliate Management Supported Agency Commission Supported Commission Calculations Supported Commission Scheduling Supported Commission Tracking Supported Compliance Management Supported Flat Commissions Supported Incentive Programs Supported Multi-Tiered Commissions Supported Percentage Commissions Supported Sliding Scale Commissions Supported Split Commissions Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Supported Special Order Management Supported
Integrations HubSpot CRM Supported HubSpot Customer Platform Supported QuickBooks Online Supported Salesforce Supported Stackreaction Supported Stripe Supported Zapier Supported Aleph Supported Authorize.Net Not Supported BoomFi Supported Desktop.com Supported Discern Supported Docusign Not Supported InboxCRM by AppEQ Supported Nekton.ai Not Supported ParityDeals Supported PaymentCloud Supported Startdeliver Supported Y42 Supported Show More Integrations View All 204 Integrations	Integrations HubSpot CRM Supported HubSpot Customer Platform Supported QuickBooks Online Supported Salesforce Supported Stackreaction Supported Stripe Supported Zapier Supported Aleph Not Supported Authorize.Net Supported BoomFi Not Supported Desktop.com Not Supported Discern Not Supported Docusign Supported InboxCRM by AppEQ Not Supported Nekton.ai Supported ParityDeals Not Supported PaymentCloud Not Supported Startdeliver Not Supported Y42 Not Supported Show More Integrations View All 28 Integrations
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