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About

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

About

Data security, compliance rules, regional differences, the payments industry is complex. And sometimes that complexity can break down communications between FIs and merchants, but we're here to help. Our cloud-based platform is modular, flexible, and infinitely scalable to grow dynamically with FIs, resellers, and their clients...without requiring extensive new investments. The Fi911 platform is the most cost-efficient merchant life cycle management tool in the payments industry, whether you’re a large-scale enterprise or a growing small- or medium-sized business. Collaboration in a cloud environment means a wide range of your clients can easily be granted differing degrees of access and control over the same data. The Fi911 business and technical teams offer unprecedented expertise and industry experience. We work with to deliver custom-coded white-label solutions that are right for your needs and your budget.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants seeking a total dispute management solution to protect their processing operations

Audience

Merchants and businesses looking for an onboarding and risk management solution to handle payment operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ChargebackHelp
United States
chargebackhelp.com

Company Information

Fi911
Founded: 2011
fi911.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
Wyllo

Wyllo

NoFraud

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Not Supported

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Not Supported

Integrations

Aloha Cloud by NCR Voyix Not Supported
Braintree Not Supported
CelerisPay Supported
EVO Payments Not Supported
Intuit Field Service Management Not Supported
PayPal Not Supported
Worldpay Not Supported

Integrations

Aloha Cloud by NCR Voyix Supported
Braintree Supported
CelerisPay Not Supported
EVO Payments Supported
Intuit Field Service Management Supported
PayPal Supported
Worldpay Supported
Claim ChargebackHelp and update features and information
Claim ChargebackHelp and update features and information
Claim Fi911 and update features and information
Claim Fi911 and update features and information