FUGU

FUGU

FUGU Risk
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About

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

About

FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for any business that accepts online payments, such as: 1. eCommerce websites - supporting all platforms (including the Shopify app) 2. Payment getaways 3. SaaS 4. Investments companies \ exchanges 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarante

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants seeking a total dispute management solution to protect their processing operations

Audience

eCommerce, SaaS, Casino, Investments, Exchanges, Gaming

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.

Chargeback liability - starting at 0.0025\transaction

KYC - Individual pricing per client's needs
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I like that it monitors every payment that is made on your Shopify store! There is also a free plan.
  • Since we expect big transactions for equipment that we would have a hard time replacing, it's great to know that extra layer of security in preventing fraud and validating transactions happens on our store.
  • So far, FUGU has given my business accurate analysis and on time reporting. The high-risk orders are brought to my attention immediately, and has caught one scammer so far.
  • With every sale, they offer a comprehensive break down for fraud analysis. It is great to utilize a tool that helps protect my small business. One sale at a time.
  • FUGU has reduced our false declines by 70%! They just pick up a lot of money that we used to leave on the table.

Cons

  • The pricing was a bit much but I guess in the long run it can save you money.
  • Having selected and set this app up, have not come across any con in using this.
  • I do not see any cons to the application so far.
  • I have not had any issues. However, before installing this app- I had a chargeback. Worst experience ever.
  • I don't have any cons for the service and product. again, thank you!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChargebackHelp
United States
chargebackhelp.com

Company Information

FUGU Risk
Founded: 2018
Israel
bit.ly/39DMjF0

Alternatives

Alternatives

Sakana Fugu

Sakana Fugu

Sakana AI
Fugu Cyber

Fugu Cyber

Sakana AI

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Not Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Supported
For eCommerce Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

BigCommerce Not Supported
CelerisPay Supported
Gmail Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
LivePerson Not Supported
LoanPro Not Supported
Magento Not Supported
PrestaShop Not Supported
Promise2Pay Not Supported
Re:amaze Not Supported
Shopify Not Supported
Squarespace Not Supported
VTEX Not Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Chat Not Supported

Integrations

BigCommerce Supported
CelerisPay Not Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
LivePerson Supported
LoanPro Supported
Magento Supported
PrestaShop Supported
Promise2Pay Supported
Re:amaze Supported
Shopify Supported
Squarespace Supported
VTEX Supported
Wix Supported
WooCommerce Supported
Zendesk Chat Supported
Claim ChargebackHelp and update features and information
Claim ChargebackHelp and update features and information
Claim FUGU and update features and information
Claim FUGU and update features and information