Related Products
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About
ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Merchants seeking a total dispute management solution to protect their processing operations
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationChargebackHelp
United States
chargebackhelp.com
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chargeback Management Features
Chargeback Dispute Management
Not Supported
Chargeback Insurance
Not Supported
Chargeback Prevention
Not Supported
Chargeback Recovery
Not Supported
For Banks / Issuers
Not Supported
For Merchants
Supported
For Suppliers / Manufacturers / Distributors
Not Supported
Fraud Detection
Not Supported
Reporting / Analytics
Not Supported
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Integrations
BigCommerce
Not Supported
CelerisPay
Supported
Gmail
Not Supported
PayPal
Not Supported
Shopify
Not Supported
Stripe
Not Supported
Wix
Not Supported
WooCommerce
Not Supported
Zendesk
Not Supported
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Integrations
BigCommerce
Supported
CelerisPay
Not Supported
Gmail
Supported
PayPal
Supported
Shopify
Supported
Stripe
Supported
Wix
Supported
WooCommerce
Supported
Zendesk
Supported
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