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About
Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.
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About
RetailPath is an advanced platform designed to automate and streamline the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to recover revenue from invalid chargebacks efficiently. It offers "zero-click disputes," allowing teams to focus on revenue-driving activities while automating the dispute process to achieve better outcomes. It features auto-proof document collection, providing secure, encrypted storage for essential documents like bills of lading, purchase orders, and invoices, ensuring all critical information is consolidated in one place. RetailPath also delivers deep analytics with real-time insights, helping teams identify and address issues promptly to enhance operational efficiency. It supports industry-leading integrations, connecting seamlessly with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, facilitating automatic import.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses seeking a payment processing and dispute management solution
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Audience
Operations managers interested in a tool to automate the dispute process for invalid retail shipping chargebacks, thereby improving revenue recovery and operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChargeback Defense
United States
www.chargebackdefense.com
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Company InformationRetailPath
United States
retailpath.xyz/
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Alternatives |
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Categories |
Categories |
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Integrations
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay
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