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About

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.

About

​RetailPath is an advanced platform designed to automate and streamline the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to recover revenue from invalid chargebacks efficiently. It offers "zero-click disputes," allowing teams to focus on revenue-driving activities while automating the dispute process to achieve better outcomes. It features auto-proof document collection, providing secure, encrypted storage for essential documents like bills of lading, purchase orders, and invoices, ensuring all critical information is consolidated in one place. RetailPath also delivers deep analytics with real-time insights, helping teams identify and address issues promptly to enhance operational efficiency. It supports industry-leading integrations, connecting seamlessly with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, facilitating automatic import.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a payment processing and dispute management solution

Audience

Operations managers interested in a tool to automate the dispute process for invalid retail shipping chargebacks, thereby improving revenue recovery and operational efficiency

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargeback Defense
United States
www.chargebackdefense.com

Company Information

RetailPath
United States
retailpath.xyz/

Alternatives

Alternatives

Categories

Categories

Integrations

First Data Supported
Konnektive Supported
NMI Gateway Supported
Recurly Supported
ResponseCRM Supported
Worldpay Supported

Integrations

First Data Not Supported
Konnektive Not Supported
NMI Gateway Not Supported
Recurly Not Supported
ResponseCRM Not Supported
Worldpay Not Supported
Claim Chargeback Defense and update features and information
Claim Chargeback Defense and update features and information
Claim RetailPath and update features and information
Claim RetailPath and update features and information