RetentionLens

RetentionLens

Monrad Ruzt Technology
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About

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! 1. Simple transparent monthly pricing 2. No Integration required - Instantly connect your merchant account 3. Fully automated - We enrich and respond to your chargebacks automatically. We back our service with a risk-free guarantee - If we don't win the value of our subscription, you get your money back! Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss.

About

RetentionLens helps subscription businesses recover involuntary churn — the revenue quietly lost to failed and declined payments. When a recurring charge fails, RetentionLens automatically works to win it back: smart payment retries timed for the best chance of success, automated dunning emails that prompt customers to update their card, and a clean hosted update flow that makes fixing a payment effortless. A recovery dashboard shows how much revenue you've saved, which charges are at risk, and where churn is leaking. It connects to your payment stack (Stripe), so setup takes minutes, not weeks. Most subscription cancellations aren't customers leaving on purpose — they're expired cards and soft declines — so recovering them is the fastest, cheapest way to grow net revenue. European-built and data-protection-oriented. Ideal for SaaS, subscription and membership businesses that want to plug revenue leaks without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants that want to win chargebacks

Audience

Subscription and SaaS businesses, membership sites, and any company with recurring revenue that loses customers to failed or expired-card payments (involuntary churn). Especially valuable for founders and revenue/finance teams at small and mid-sized subscription businesses who want to recover lost revenue automatically and keep more of the customers they've already won.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99.95 per month
Packages start at $99/mo., with a free package option.
Free Version Supported
Free Trial Not Supported

Pricing

$59/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Complete scam, took my money and never did anything. I think nobody is in charge and just taking people's money.

Cons

  • Still trying to reach someone that can refund my money.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ChargeSentry
United States
www.chargesentry.com

Company Information

Monrad Ruzt Technology
Founded: 2025
Switzerland
ruzt.ai

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Categories

Churn Prevention Supported
eCommerce Supported
Finance Supported
Fraud Detection Supported

Categories

Accounts Receivable Features

ACH Payment Processing Not Supported
Billing & Invoicing Not Supported
Check Processing Not Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Not Supported
Partial Payments Supported
Receivables Ledger Not Supported
Recurring Billing Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Not Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Integrations

Stripe Supported
Authorize.Net Supported
Bank of America Business Advantage Supported
Braintree Supported
Chase Business Complete Banking Supported
Elavon Supported
Fiserv Supported
Global Payments Supported
Maxio Supported
PayCafe Supported
PayPal Supported
Paysafe Supported
ProPay Supported
Shopify Supported
Square Payments Supported
TSYS Supported
WooCommerce Supported
Worldpay Supported

Integrations

Stripe Supported
Authorize.Net Not Supported
Bank of America Business Advantage Not Supported
Braintree Not Supported
Chase Business Complete Banking Not Supported
Elavon Not Supported
Fiserv Not Supported
Global Payments Not Supported
Maxio Not Supported
PayCafe Not Supported
PayPal Not Supported
Paysafe Not Supported
ProPay Not Supported
Shopify Not Supported
Square Payments Not Supported
TSYS Not Supported
WooCommerce Not Supported
Worldpay Not Supported
Claim ChargeSentry and update features and information
Claim ChargeSentry and update features and information
Claim RetentionLens and update features and information
Claim RetentionLens and update features and information