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About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

About

Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing PMS rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses. Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain. Guestara integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24,

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a Hotel Management platform

Audience

Independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups, used by front desk teams, operations managers, and hotel owners.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

0.15% per transaction
Free Version
Free Trial

Pricing

$99/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

Company Information

Guestara
Founded: 2024
India
www.guestara.com

Alternatives

Alternatives

Colibri PMS

Colibri PMS

Colibri
Chargeback

Chargeback

Chargeback.io
Planet PMS

Planet PMS

Planet
Canary

Canary

Canary Technologies

Categories

Categories

Integrations

Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
Checkout.com
Elavon
Gmail
GuestCentrix
Heartland Payment Processing
Hosthub
Instagram
Moneris
Payeezy
Pin Payments
Reception
Sage Payment Solutions
Ulyses Cloud
ibelsa.rooms

Integrations

Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
Checkout.com
Elavon
Gmail
GuestCentrix
Heartland Payment Processing
Hosthub
Instagram
Moneris
Payeezy
Pin Payments
Reception
Sage Payment Solutions
Ulyses Cloud
ibelsa.rooms
Claim ChargeAutomation and update features and information
Claim ChargeAutomation and update features and information
Claim Guestara and update features and information
Claim Guestara and update features and information