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About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

About

GuestPoint is a powerful cloud-based Property Management System designed to be easy to learn and simple to use. Built for enterprise level and independents alike our focus is on motels, motor inns, serviced apartments, caravan parks and hotels. GuestPoint helps streamline operations, grow revenue and enhance the guest experience. Our all-in-one platform includes PMS, integrated booking engine, channel management, Owner Accounting, Direct GDS connectivity, secure embedded payment processing, reporting and website solutions, everything you need in one seamless ecosystem. With GuestPoint powerful automation tools, real-time OTA synchronisation, integrated payments and advanced business insights, GuestPoint reduces manual tasks while improving cash flow and operational visibility. Backed by 24/7 global support and dedicated onboarding, GuestPoint empowers accommodation providers to operate more efficiently, grow revenue and scale with confidence in a competitive global market.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a Hotel Management platform

Audience

Caters to all accommodation properties, including hotels, motels, resorts, inns, and bed and breakfasts (B&B).

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

0.15% per transaction
Free Version Supported
Free Trial Not Supported

Pricing

$99.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

Company Information

GuestPoint
Founded: 2009
Australia
www.guestpoint.com

Alternatives

Alternatives

Slope

Slope

Slope.it
Colibri PMS

Colibri PMS

Colibri
Chargeback

Chargeback

Chargeback.io
Planet PMS

Planet PMS

Planet
Canary

Canary

Canary Technologies

Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Beds24 Supported
Conekta Supported
Diamond Mind Payment Processing Supported
Elavon Supported
Helcim Supported
Hosthub Supported
IXOPAY Supported
OpenKey Not Supported
Payeezy Supported
Payfirma Supported
Roomer Supported
SecurionPay Supported
Storable Newbook Supported
Tokeet Supported
Tyro EFTPOS Not Supported
apaleo Supported
eZee Absolute Supported
hoteliga Supported

Integrations

Beds24 Not Supported
Conekta Not Supported
Diamond Mind Payment Processing Not Supported
Elavon Not Supported
Helcim Not Supported
Hosthub Not Supported
IXOPAY Not Supported
OpenKey Supported
Payeezy Not Supported
Payfirma Not Supported
Roomer Not Supported
SecurionPay Not Supported
Storable Newbook Not Supported
Tokeet Not Supported
Tyro EFTPOS Supported
apaleo Not Supported
eZee Absolute Not Supported
hoteliga Not Supported
Claim ChargeAutomation and update features and information
Claim ChargeAutomation and update features and information
Claim GuestPoint and update features and information
Claim GuestPoint and update features and information