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About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a Hotel Management platform

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

0.15% per transaction
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

Company Information

Chargehound
United States
www.chargehound.com

Alternatives

Alternatives

Colibri PMS

Colibri PMS

Colibri
Planet PMS

Planet PMS

Planet
Canary

Canary

Canary Technologies
Chargeback

Chargeback

Chargeback.io

Categories

Hotel Management Supported

Categories

Integrations

Braintree Supported
PayPal Supported
Stripe Supported
Adyen Supported
Authorize.Net Supported
Cayan Supported
Checkout.com Supported
GuestCentrix Supported
Heartland Payment Processing Supported
Helcim Supported
IXOPAY Supported
MyHMS Supported
Paysafe Supported
Pin Payments Supported
Revenue Control Data Supported
RoomRanger Hotel Management System Supported
apaleo Supported
eZee Absolute Supported
hoteliga Supported

Integrations

Braintree Supported
PayPal Supported
Stripe Supported
Adyen Not Supported
Authorize.Net Not Supported
Cayan Not Supported
Checkout.com Not Supported
GuestCentrix Not Supported
Heartland Payment Processing Not Supported
Helcim Not Supported
IXOPAY Not Supported
MyHMS Not Supported
Paysafe Not Supported
Pin Payments Not Supported
Revenue Control Data Not Supported
RoomRanger Hotel Management System Not Supported
apaleo Not Supported
eZee Absolute Not Supported
hoteliga Not Supported
Claim ChargeAutomation and update features and information
Claim ChargeAutomation and update features and information
Claim Chargehound and update features and information
Claim Chargehound and update features and information