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About

Named the #1 channel management provider to the Internet Retailer Top 1000, ChannelAdvisor provides everything you need to optimize, connect with more consumers, and increase sales on nearly 200 channels, including Amazon, eBay, Facebook, Google, Lazada, Walmart, Zalando, and more marketplaces around the world. Our proprietary technology, combined with our team of e-commerce experts, helps automate and optimize your advertising campaigns and product feeds across search engine marketing (SEM) channels, social media marketing, marketplaces advertising, video advertising, and much more. Ease the path to purchase by making your content and digital campaigns actionable. Our Shoppable Media solutions help brands improve their customer experience while providing the retail insights needed to grow and strengthen their relationships with preferred retailers.

About

Valigara is the only online management software, tailor-made for jewelers. Manage, Sync, and Sell jewelry on leading online marketplaces, websites, social and other channels. - Manage and sync jewelry and diamonds inventory - Store, Generate and Optimize content: Titles, Descriptions, Prices - Post jewelry to Amazon, Etsy, eBay, Walmart, Shopify, and other online channels - Improve online presence with Marketing and Analysis tools - Manage orders, Fulfillment & Logistics - Sync and Segment clients with the built-in CRM - Send Email campaigns and Automated emails - Manage B2B distributors and wholesale operation

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers and brands

Audience

Jewelry retailers, manufacturers & wholesalers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199.00/month
Flexible packages, starting $199/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Brings together orders, sales and other important pieces of info and data. Good at launching new marketplaces.

Cons

  • Lock in for 2 years. Overage fees on an already expensive system. Customer support is non existent. Reports differ to the actual Marketplace. Too ridged.

Pros & Cons from Real Users

Pros

  • Their customer service representative genuinely tries his best to help and seems willing to work with customers to resolve problems. Unfortunately, his efforts can only go so far when the company's management, pricing practices, and unreliable software are the real issues.
  • Great Service saves tons of time very intuitive and user friendly always ready to help great team that knows the business inside out
  • First, it's a great team. Their communication and responsibility, the professionalism and the response, which are most important, are beyond all expectations. The software is great. It's tailored for diamond jewelry, and makes my life much easier. Publishing to eBay, Etsy, and my website are so powerful. It creates all the content, manages the jewelry and diamond inventory individually, syncs and reprices everything automatically.
  • The software is just great! It covers all our needs - central jewelry catalog, proper work with tens of thousands of SKUs, automatic repricing by metal and gemstone prices, online catalogs and websites for distributors, ability to expand to new sales channels. Automation is so powerful we know we can handle our data easily, especially as they continue to add more AI tools every month. The system is online, stable, holds our big catalog with no problems. This was one of our concerns. Their support is unbelievable. Thinking outside the box, custom developments, always available and positive - there is simply no "No" for them.
  • Seamless integration with multiple ecommerce platforms User-friendly and intuitive interface Time-saving automation and product management tools Consistent, error-free product listings across channels Scalable solution that grows with your business

Cons

  • Extremely expensive, with what I consider deceptive business practices. In my experience, they raise prices after you sign up and promise features during the sales process that the software doesn't actually have. When you later ask about those promised features, suddenly they want additional money to implement them. The software is incredibly buggy and constantly feels like an unfinished beta product. Instead of taking responsibility, they frequently blame the customer or third-party platforms like eBay, Etsy, and Amazon. There always seems to be an excuse, but rarely a lasting solution. I feel their priority is collecting more money rather than delivering what customers were originally promised.
  • nothing really
  • Takes some time to set everything up, but at the end it's 100% worth it.
  • We love the software and the support. No complaints
  • Can require some initial setup and customization.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChannelAdvisor
Founded: 2001
United States
www.channeladvisor.com

Company Information

Valigara
Founded: 2009
Israel
www.valigara.com

Alternatives

Descartes Sellercloud

Descartes Sellercloud

Descartes Systems Group

Alternatives

E-Jewel

E-Jewel

Diamond Technology Solutions
JewelSteps

JewelSteps

Thinkersteps Technologies
Jewelianna

Jewelianna

Accadia Software Technologies 2005 Ltd
PIRO Fusion

PIRO Fusion

MindSpark

Categories

Categories

Jewelry Store Management Features

Appraisal Management Supported
Commission Management Supported
Consignments Supported
Customer Purchase History Supported
Jewelry Design Supported
Marketing Management Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Supported

Integrations

BigCommerce Supported
Easyship Supported
Mailchimp Supported
ShipEngine Supported
ShipStation Supported
Shopify Supported
UPS Ready Supported
Walmart Supported
eBay Supported
eFulfillment Service Supported
BlackCurve Supported
Codeless Platforms Alerting Software Supported
FedEx Ship Manager Not Supported
InfiPlex Supported
Parcelhub Supported
Payoneer Supported
QuickBooks Accountants Not Supported
Shipedge Supported
Stripe Billing Not Supported
X (Twitter) Not Supported

Integrations

BigCommerce Supported
Easyship Supported
Mailchimp Supported
ShipEngine Supported
ShipStation Supported
Shopify Supported
UPS Ready Supported
Walmart Supported
eBay Supported
eFulfillment Service Supported
BlackCurve Not Supported
Codeless Platforms Alerting Software Not Supported
FedEx Ship Manager Supported
InfiPlex Not Supported
Parcelhub Not Supported
Payoneer Not Supported
QuickBooks Accountants Supported
Shipedge Not Supported
Stripe Billing Supported
X (Twitter) Supported
Claim ChannelAdvisor and update features and information
Claim ChannelAdvisor and update features and information
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Claim Valigara and update features and information